Basically here's how it goes when i call intel :-
me : I want to RMA my cpu.
intel : What is wrong with the chip.
me : The PC randomly blue screen when I'm using it. Here's what I've done :-
1. Load default BIOS setting.
2. Switch the ram and try with a single piece.
3. Switch the mobo.
4. Switch the GPU.
5. Replace the DVD writer.
6. Install new Window OS.
(After a long pause) - Probably checking with the technical staff.
intel : Have you try updating the mobo BIOS ?
me : I don't see the need, as I have been using the PC over a year without issue.
(Another long pause)
intel : Have you try installing windows with another disc ?
me : When you purchase windows, do they give you a backup disc as well.
(Another long pause)
intel : Have you try using another PSU ?
me : (Getting angry) I am an end user. I do not fix computer for a living. I do not have another PSU to troubleshoot problem !!!
(Another long pause)
intel : We cannot confirm that the CPU is faulty. Maybe you sent it back to the reseller to confrim that the CPU was indeed faulty.
me : Thank you for wasting 1 hour of my time answering your stupid questions. Good Bye !!! (Just kidding - I only said goodbye cause by this time I was already boiling inside)