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Old 29-09-2012, 08:28 AM   #1342
guess890
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Join Date: Dec 2008
Posts: 6,023
i could contribute to this thread, last 12 months i have shipped approx. 30+ shipments.
first half use Vpost second half hopshopgo/CGW. tried borderlinx once

General Info

Vpost
  • uses speedpost
  • definitely slower unless ur package reaches them b4 friday. they ship weekly from US on friday, unsure if they have changed this system as i havnt use their service for sometime
  • usually cheapest baring any promotion by CGW/hopshopgo/borderlinx
  • calculates payment in SGD

CGW/Hopshopgo
  • uses DHL
  • hopshopgo is CGW, u can treat it as such but with a permanent 10% off CGW rates but uses Paypal only
  • faster than Vpost
  • calculates payment in USD
  • repacking option sometimes available but costs either 3 or 5 USD

Tracking/Cost

Vpost
  • tracking is not accurate
  • cheapest? yup, they also count per 0.1kg
  • 1 of my shipments almost got eaten up but their call center manager managed to get the warehouse guys to do their work
  • Insurance is EXPENSIVE

CGW/Hopshopgo
  • DHL tracking is awesome, almost real time tracking,
  • its possible to call and arrange for a specific range of delivery time (morning/afternoon/night), call only after package in SG!
  • Counts in steps of 0.5kg, more expensive than Vpost
  • Insurance inclusive in shipping cost
  • Typical Route taken, (US) OR--> (US) CINCINNATI HUB --> HK --> SG
    with OR--> leaving OH happening on the same day (SG time)

Shipping time

Vpost
  • ordering when peak season (black friday - new year's day) shipping definitely takes 2 weeks
  • Usually slowest, unless ur package reach when on the shipping day then same as CGW//Hopshopgo
  • typically takes 5-10 days to deliver depending on when ur package reaches Vpost in US, baring any shipment lost/delay

CGW/Hopshopgo
  • Standard service: waits for 2 business days b4 passing to DHL

    2 business days + 3 days (including weekends, lately shipment doesnt move on Sunday) = delivery time (only business days!)

    Baring any Holidays/unforeseeable events (all in SG time):
    pay on friday deliver on next thurs
    pay on mon deliver thurs / friday

  • Express: pass to DHL the next day (pay on friday SG afternoon time, Sat. morning wake up and package with DHL)

    Next Business day + 3 days (including weekends) = delivery time (only business days!)

    Baring any Holidays/unforeseeable events (all in SG time):
    Pay on Friday, deliver by Monday
    pay on Tuesday delivery on Thurs/Friday

  • both standard and express are IDENTICAL in the eyes of DHL, they are both DHL express with only difference being when CGW pass to DHL

Shipment Delivery Condition

Vpost
  • Flawless condition, be it boxes or envelopes

CGW/Hopshopgo
  • Boxes almost always comes damaged, but the packing by merchant helps in my stuffs survives the trip and that includes a hard disk!
  • Envelopes are comes in good condition as it is repacked with DHL normal / padded envelopes

Opening of boxes

Vpost
  • Doesn't open ur packages

    CGW/Hopshopgo
  • Will open ur boxes/envelopes!! but not individuals item packing

Last edited by guess890; 28-12-2012 at 04:53 PM.. Reason: edited info om 28th Dec
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