limitation
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- Feb 11, 2003
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I've just subscribed to the H*riz*n card as they offer 5x rewards for overseas spending. But to my dismay, a S$1000+ transaction in Germany (was charged in EUR) was not given 5x cause the merchant bank charged me in S$. I've feedback to the customer service over their hotline but she just dismissed as "if its not in foreign currency, then it's not subject to 5x rewards. You can try filling a dispute form but we don't guarantee that you get approve". It is impossible to determine which currency will be charged to cardholders when overseas and it is also beyond a cardholder's control. It's not as easy as other credit cards where they tell you what you can get and give you as promised. So beware this tricky tactic when you sign up with them.
But when u pay, it is charged in euro$, rite? Then after converting back to s$ amt, u shld be rewarded te 5x points, rite? Coz the bill amt is in foreign currency already..