I just received my parcels from comgateway. Wrong product delivered in one of the parcel which I ordered through their BuyForMe. Anyone knows will comgateway responsible for this mistake?
Good news! Got 20% discount code for Borderlinx but limited to the first 1000 shipments worldwide as their FB has reached 20K fans. I just used it 3 mins ago and it is still working. Code code 20K_FBFANS
My cleanser is 16.9oz. they just delivered 1 unit with 8.4oz. I checked with merchant directly although this order is through BuyForMe... they might deliver 2 unit of 8.4oz.. the invoice is still 16.9oz cleanser at 1 unit.. I suspect either merchant delivered 2 unit of 8.4oz and comgateway lost 1 of it in their warehouse because they suppose to check when receive the parcel from merchant since the package weight is exactly 0.5kg for 16.9oz in the shipment record. if only 1 unit of 8.4oz it should be less than 0.5kg. sigh... waiting for one night to reach they through live chat but the live chat always suddenly drop in the middle of the conversation. email also haven't replied..
I think CGW support is not doing a good job. Their live chat representative always give copy/paste answers.
alright, say i've made an order through CGW and then i canceled that order, how long do i need to wait for the amount held to be released to my posb savings account or is it immediate?
called the bank and they insist i provide them with a void receipt from the merchant with merchant's id.. how do i go about resolving this? i hv no intention of waiting 14 ***** days.
Good news! Got 20% discount code for Borderlinx but limited to the first 1000 shipments worldwide as their FB has reached 20K fans. I just used it 3 mins ago and it is still working. Code code 20K_FBFANS
Good news! Got 20% discount code for Borderlinx but limited to the first 1000 shipments worldwide as their FB has reached 20K fans. I just used it 3 mins ago and it is still working. Code code 20K_FBFANS