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Old 24-12-2013, 10:30 AM   #7047
EJB
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Join Date: May 2001
Posts: 36,255
Eh, no idea because my friend went there and I wasn't around. That was like in May, not sure if there are any changes in customer service since then.

Last sunday, I went there to hoot a sirui clamp and I was served by an uncle, attitude was quite okay, he was eager to explain some important points to note on purchasing the clamp. He asked me what ball head I was using before confirming the purchase because the screw thread size was different on other ballhead brands and etc..

I just TKFoto's service is kind of a hit and miss.
They are really all mostly okay if given the time to explain and talk more, I hardly get bad service, but I mean to be fair, I've been a really long time customer (even longer than 70% of the new staff there), so I do expect difference in service between me and others.
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