Their service center sucks compared to apple. I call helpdesk and got ****
The replacement tablet can't be on anymore, the device will power up and off repeatedly. .
Never send your brand new surface for replacement, you will get back a lemon.
Just received another email from them that they would like to send another replacement. But I specifically told them I want refund. They seems so despo.
QFT.
Sent a functioning device to them, device came back semi-functioning.
Their service center sucks compared to apple. I call helpdesk and got ****
I spent almost 1 hour to get to the right department for refund, i sincerely hope other bros here do not end up like me.
I learnt my lesson, always buy something that has physical stores.
To get refund, call ms sg at 8008523543, ext 1,5,1. Call directly to their billing department. Never call their technical support team or surface team. They will transfer your call to other countries Microsoft and transfer you to other department and then finally request you call back same number at 8008523543 again, quite good in playing taichi.
I managed to get refund from the billing department but they did not mention any specific action to return that piece of lousy surface.
I learnt my lesson, always buy something that has physical stores.
Are we getting the SP2 locally or is Microsoft just teasing us? You decide.
most physical stores return policy are only 7 days. u get a problem past that, it's back to dealing with the agent.
Are we getting the SP2 locally or is Microsoft just teasing us? You decide.
From the image show look more likely it will come but it matter of question when?
I suspect it might release both at the same time with other brands like Lenovo and
Acer also going to release their own tablets model.
For me I give up already this MS good at teasing us so much I am tired of it..now wait
and see who arrived here SG first..
Just have this feeling when SP Pro 3 is coming.... SG going to receive SP Pro 2... kinda annoying treating us like a dump yard...
Hi guys need your input and feedback.
Do you think it make sense to buy a extended warranty for Surface 2?
Mainly my concern are on the wear n tear of the battery and screen's crack when drop.
gonna announce sp3 on 20th May...and now tease sg market with sp2?