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Old 11-07-2014, 08:45 AM   #3062
Vulpix's Avatar
Join Date: Jan 2000
Posts: 97,739
isn't it the same as iphone
they don't repair up to components level
instead they give you a refurbished set.
He bought a new set with a scratch. He should be getting a new set back, not a refurbished set.
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