pilotsnoopy
Senior Member
- Joined
- May 15, 2006
- Messages
- 2,374
- Reaction score
- 4
the first livechat was awful, told me there will be restocking fee etc....when i asked her/him if he/she understand the 14 day return policy, he/she couldn't answer. anyway to complain the live chat ?
the live chat people are sales agents from my understanding, any support issues they need to escalate and tell you it takes 48-72hours to respond to you.
thats why i took more than a week and still did not had my issues resolved untill some ang moh guy in north america is now following up personally.