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Old 01-09-2014, 10:12 AM   #4138
sianz
Senior Member
 
Join Date: Sep 2000
Posts: 1,055
So anybody else started the return process for their surface yet? I called the hotline and they said I must wait for their back end to call me within 48hrs to tell me what to do next.

Edit: I got the email from their back end. They are going to send me a prepaid shipping label for me to send back my unit.

Last edited by sianz; 01-09-2014 at 10:29 AM..
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