I have the same issue. Very annoying.
Extremely annoying!! Have provided all the necessary info/help to Asus to reproduce and duplicate the issue but still no answer from them when it can be fixed.
I have the same issue. Very annoying.
Computer Parts, Laptops, Electronics, and More - Newegg.com
"Cons: Can hardly stay connected to the internet. Had the Asus RT-AC68U that I upgraded from for the better speeds. I set it all up and it worked like a champ for an hr. After an hr is when i started to notice all the problems. Mainly it drops internet connection like there is no tomorrow. I have 2 tablets, 3 phones and 2 computers (not including this one) connected to it and they all lose connectivity. I check the computer and what do you know, it's connected to the wifi yet no internet connection. I tried the modem and router unplug reboot but that causes the internet to work for maybe 5 minutes tops. So i go on the Asus router management and do a router reboot from there and it works for a few hours before it drops signal again. In case you were wondering, yes i did upgrade to the latest software, no there is no outage from my cable company in my area, yes all my drivers are up to date. I took the router off and placed my trusty Asus RT-68 and bam, what do you know, it works perfectly with no issues. The internet is a little slower but there is NO connection lags or signal drops. I will return it as maybe it was a lime but if i get the replacement in with the same issue then i will say f uck it."
Common problem? I will hold off buying till it stabilises.
You guys having 5Ghz drop connecting which device?
Apple iphone and Mac?
First detected from my Lenovo laptop and realised the other devices on 5GHz also the same.
Just to check with bros here.
Do you installed the Asus or RMerlin firmware for your AC87U ?
Which firmware did you installed ?
Thanks in advance.
Dear all,
Who have issue on Wireless drop? 5Ghz
Please provide details.
Firmware version:
Devices:
System log - Share on dropbox
Computer wireless driver version:
System: Mac/Windows
OS version:
*Please make sure you have installed latest wireless driver on your computer.
Best regard.
JK
currently not at home to check on the details but my firmware is the latest. Just updated about 2 to 3 days ago. Regarding Computer wireless version, actually it doesnt really matter because i use various different devices, Mac, windows etc. Even android phones like note 3 , note 2,. I even recommended my friend to use the Asus ac87u, and his MAC always have the no internet service detected after logging into the 5ghz freq and i advise him to disconnect and connect back, or to use the 2.4 freq instead. So knowing what computer drivers etc we are using doesnt matter because previously we were using routers from TPlink etc etc and using the same devices we currently owned, we do not faced this 5ghz issue.
It is clearly a problem with the Asus router. Both me and my friend's.
currently not at home to check on the details but my firmware is the latest. Just updated about 2 to 3 days ago. Regarding Computer wireless version, actually it doesnt really matter because i use various different devices, Mac, windows etc. Even android phones like note 3 , note 2,. I even recommended my friend to use the Asus ac87u, and his MAC always have the no internet service detected after logging into the 5ghz freq and i advise him to disconnect and connect back, or to use the 2.4 freq instead. So knowing what computer drivers etc we are using doesnt matter because previously we were using routers from TPlink etc etc and using the same devices we currently owned, we do not faced this 5ghz issue.
It is clearly a problem with the Asus router. Both me and my friend's.
I guess they know they have an issue with 5Ghz but do not have the details to debug the issue. That is the reason they're asking us for system details, etc. Obviously that is due to lack of proper validation for compatibility/stability as they rush the "halo" product out to claim the title to be the first to market.
I'm just giving Asus (so-called R&D) one more week to come out with a solution before I dump two units of this 87U.
You just spoke my mind.. I'm planning to sell off this equipment too.. far too big a pill to swallow. Hefty price for poor performance..
But to be fair, let's provide all the info needed for Asus to reproduce the issue. I believe Asus@SG is merely a regional marketing contact point for parent Asus who's helping to manage their social media/forum in SEA. I believe he/she will need all the "bullets" to "convince" their Taiwan counterparts that they do have a serious issue based on the number of issue reports from their customer base. So let's do our due diligence and supply the info that Asus@SG requested.
If those folks in R&D still don't have a clue or can't get the right resources to fix the issue after 1 week, then that goes to show how serious Asus is in the Router/Networking business. Motherboards, GFX cards, etc.. I think Asus is spreading their resources too thin and as a result, their brand reputation is now at risk.
@keigo22: check back in 1 week's time