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Old 02-03-2015, 01:45 PM   #18
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Join Date: Dec 2008
Posts: 4,070
Actually, I have been expecting MR cust service to gown down...

This is because they are way too aggressive with their pricing and marketing. No doubt pricing will attract customers to sign up with them. but their support dept simply cannot keep up with the volume, aggressive pricing also means they cannot spend too much on support.

I also expect service standard to drop with aggressive marketing but the drop has been too drastic to the point where it is mostly non-existant

When I wanted to recontract I was in limbo for a few months
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