Johnny
As updates for my case apart from replacing the ONT tmrw?
Hey Johnnny and MR crew,
Glad to see a further investment in outreach. Would love to get help on an issue I'm facing. I've already contacted support on this and awaiting a reply still but posting here so we can see if others are having the same issue as well.
I'm currently subscribed to a paid service called NTV which I use to watch live streams in HD or SD for live football and other TV channels from around the world. However I can't seem to keep a stable stream and my connection buffers constantly.
I used to have this similar issue with Twitch as reported months ago, if you see my records and have been working back and forth reporting issues and info about it. The Twitch issue has improved since then so I was hoping you could also look into this. When I turn my paid VPN service on, it stabilises a little bit, but then still buffers which kind of proves that there is a connection issue on our end to the site because the VPN seems to circumvent that.
I hope you guys could please look into the external connection we have to NTV and tweak it a bit to improve the streaming situation like you guys seem to have had with Twitch.
Some info on my configuration:
- Wired connection to AC66U router
- Using the default MyRepublic DNS
- No other noticable connection issues on other sites or services
Thanks and look forward to a solution soon.
Hi,
you can do that provided there's a one time charge for relocation of services at $58.
However we do not advise you to do so as when you start using the TP port, it's harder for the next connection to come through. Refer to ON TP installation problems.
We'll have to wait for the tech notes on your case. Hopefully it is the ONT and not NLT/ON network, which means another layer of investigations. Keep us updated on the maintenance!
My internet and wifi is down again since this morning.
I have Yellow Triangle icon at bottom of my PC but router shows connected status
Johnnny,
I haven't heard back from you guys on my issue for 2 weeks now, even on email support.
Need some advise here.
I am intending to terminate my MR fiber plan, how long will the process take (my contract is until 5th Apr 2015).
Anything to take note of?
Hi Johnnny,
So meaning it will be 2 x 58 dollars when i shift the line back to my renovated place? or 58 for both relocation of services?
Also, what installation problems are there?
Before. ONT change is this afternoon
Reset the Router n still have problem
Connected direct to ONT seems fine though
Hi. Internet conn.down. East Coast location. I can't do my job. Only me?
MR guy came and confirmed no issues with ONT
Reconnected Asus Router and all ok
Router was disconnected to send back to Aasus forr replacement as Asus tech support confirmed this morning that problem could be router
However, when reconnected back, all working
Btw, my model is the RT56S and MR-provided router is RT56U.
Is there any difference between the S and U models?
I bought the 56S from Challenger
Are your model RT-AC56S?
MR provided RT-N56U or RT-AC56U router?
Hey Bro. How much did you pay for this service? How is the quality of the live football? near mio/starhub?