Recently, I decided to buy some stuffs from Amazon, because even with shipping charges the items are still cheaper than in singapore.
I did some calculation on the shipping cost by myself, based on the shipping weight described on Amazon with the shipping rates on vpost, and vpost has bundling options which will waive the base charge. And example shown on vpost, the cost for shipping a jean is less than 20 SGD. So I decided to try vpost n start shopping on Amazon.
I bought a few pairs of shoes n sweatshirts for myself and my daughter n a big stroller for my daughter (should be less than 80 SGD to ship back to singapore by sea freight based on my calculation).
And then the vpost magic comes... as the items are reaching to vpost US location, I was shocked. A jacket for my daughter, the actual weight is 0.5kg (later was told by customer service only 0.2kg), vpost charge me at 1.1kg, and when I called and asked why, the customer service switched to robot mode..talking about volumetric weight n my package dimension blah blah... and one sentence she kept repeating is that's in our terms n conditions....and there no other option for me since the items are already in their location, I have to ship or just leave there n after 21 days they will start charging me for storage....
ok I am too stupid to believe in those amazing examples on how I can save cost to ship with vpost.... but not smart enough to calcukate the volumn of my package, BTW,from where I can know the shipping dimension? Even I try to find out from Amazon, how in the hell do I know to compute the volumetric weight??? since when the it becomes so complicated?
And then some more magics come.. a pair of running shoes whose actual weight is only 1kg was charged at 2kg. Another pair of shoes also weighted at 1kg, was charged 1.5kg and it claimed that vpost did repack for me and helo me to save 3.4kg, so I have to thank vpost for the great saving of the cost which I even do not know where it come from...
Now I start concerning my daughter's stroller, just hoping it will not be too magical. The total shipping cost I can foresee now should be at least doubled.. and I have no way to cancel them as Amazon already shipped.
Just for the other people reference, make a calculation before you use vpost... if you do not know how to calculate the volunmetric weight, so far I haven't figured it out, then maybe try to ask before buying. Once you shipped to their location, you do not have many options already.
And another example, I also bought a 40L travel backpack n a swiss army multi tools, it only cost me 10 USD, to ship back to Singapore (because these 2 are eligible for global shipping), that's why I thought vpost should not be too ex, which proved I was wrong...