Bro, I used gshipexpress currently. Based on my experience, you can request their gshipexpress staff to do a repack for your package. But for bag, there maybe some protection that may have cause it to be fluffy.
Of course, you may give them specific instruction to remove all protection to reduce the dimension. They will advise you accordingly.
I did it once for my boxed toy to remove the toy box. Cheers
Thanks for the reply.
Their response time takes 2 business days while CGW's response time was always within a business day. Stopped using CGW after the CC fraud since I kena the fraudulent charge.
After complaining and waiting for their re-repack after 5 business days, it still comes up to 5Kg volumetric weight.
Gave up... I'll not use them again esp. if my items are "bulky" but light. Would have gotten the package now if I had the seller to ship via USPS for the same price I'm paying to GShip.
Will take a picture when the parcel reaches SG so that I could see how well their "professional" re-packers compressed my stuff...