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How to access a disabled iPhone x to do backup of photos and videos?

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Old 22-07-2019, 08:36 PM   #1
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How to access a disabled iPhone x to do backup of photos and videos?

How to access a disabled iPhone x to do backup of photos and videos?
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Old 22-07-2019, 10:55 PM   #2
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Absolutely no way to do this?
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Old 22-07-2019, 11:55 PM   #3
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Disabled as in? If you can prove your ownership of the phone, try approaching apple.
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Old 23-07-2019, 01:33 AM   #4
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Disabled as in? If you can prove your ownership of the phone, try approaching apple.
Thank you. Will try that
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Old 23-07-2019, 01:34 AM   #5
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As in the iPhone shows phone is disabled. Can't connect to WiFi can't try passcode anymore
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Old 23-07-2019, 02:37 AM   #6
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As in the iPhone shows phone is disabled. Can't connect to WiFi can't try passcode anymore
How did it become disabled?
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Old 23-07-2019, 08:02 AM   #7
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phone should still connect to known wifi,

however, if you forget passcode, you need to reset phone from 0 and restore from last backup


As in the iPhone shows phone is disabled. Can't connect to WiFi can't try passcode anymore
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Old 23-07-2019, 10:14 AM   #8
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Forgot passcode initially. Managed to unlock at the eleventh attempt. Since then cannot change pass code but still able to unlock via face. Eventually phone got locked and passcode could not unlock. We then switched off the phone and the next time we on it, it showed phone is disabled
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Old 23-07-2019, 11:35 AM   #9
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This is the problem with face id and touch id, people gets too used to unlocking automatically that they forgot what is the passcode set. Unless you restart the phone every other day/week/month
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Old 23-07-2019, 04:29 PM   #10
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Anyone has any solution?
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Old 23-07-2019, 05:07 PM   #11
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Anyone has any solution?
solution is e 3rd post
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Old 23-07-2019, 08:53 PM   #12
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Restore using iCloud. Then you can retry the passcode
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Old 23-07-2019, 10:57 PM   #13
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Anyone has any solution?
got icloud backup got chance to restore back to the last backup. if not tough luck. even law enforcement agencies are still scratching their head how to unlock iphones
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Old 24-07-2019, 12:48 AM   #14
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This is the problem with face id and touch id, people gets too used to unlocking automatically that they forgot what is the passcode set. Unless you restart the phone every other day/week/month
You're prompted to enter your pass code every week and also if it falls within the following scenarios...

You might need to enter your passcode or Apple ID instead of using Face ID in these situations:
  • The device has just been turned on or restarted.
  • The device hasn’t been unlocked for more than 48 hours.
  • The passcode hasn’t been used to unlock the device in the last six and a half days and Face ID hasn’t unlocked the device in the last 4 hours.
  • The device has received a remote lock command.
  • After five unsuccessful attempts to match a face.
  • After initiating power off/Emergency SOS by pressing and holding either volume button and the side button simultaneously for 2 seconds.
OP, the solution is indeed post #3.
Or if you've got iCloud Backup, just wipe the phone and restore it from backup.
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Last edited by PetPet; 24-07-2019 at 12:52 AM..
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