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Old 09-11-2019, 10:20 AM   #1
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Problem with earphones

Does apple do exchange for earphones that came with iphone?

I think mine got problem. Just touch the headphone jack (part which connects to usb c port) & no sound liao. New one some more, came w iphone 11 pro max.
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Old 09-11-2019, 08:04 PM   #2
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Yes they do.
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Old 09-11-2019, 08:06 PM   #3
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Yes they do.
Thanks. So either walk in to authorised repair centre or Apple Orchard I pressume & its one for one exchange.
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Old 09-11-2019, 08:51 PM   #4
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better for you to book an appointment first

else go apple store wait 1-2 hours
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Old 10-11-2019, 09:07 AM   #5
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better for you to book an appointment first

else go apple store wait 1-2 hours
Ok thanks.......
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