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derrickgoh 21-06-2020 01:39 PM

Skype issues
 
I have Skype installed on my iPhone & no issues with it. Last night I tried installing Skype on my MBP and its wonky. Downloaded from https://www.skype.com/en/get-skype/

I'm running Catalina 10.15.5 and Skype 8.61.0.95 which at time of this writing are the latest versions. Have tried uninstalling Skype with App Cleaner and reinstalling again but its the same.

I had Skype installed many years (On Mavericks or Mountain Lion, I forget) back so I know how its supposed to look like. From the screen shots below you can see that there is no app window at all for Skype.

Its not even minimised, there is just no window. But if you look at the top of the screen, it does show Skype although most options are greyed out.

I have an Office 365 personal account if that makes any difference. Anyone else with this problem or knows how to solve it? TIA.

https://i.ibb.co/7ntQf8J/1.png
https://i.ibb.co/M79KzGW/2.png
https://i.ibb.co/z22Q1HZ/3.png
https://i.ibb.co/YyHJ72T/4.png
https://i.ibb.co/379v7sW/5.png
https://i.ibb.co/R7jFx56/6.png

comcrepe 21-06-2020 02:13 PM

Try downloading and installing from https://www.microsoft.com/en-us/p/sk...ot:overviewtab instead of the download link you shared.

derrickgoh 21-06-2020 05:21 PM

Quote:

Originally Posted by comcrepe (Post 127896395)
Try downloading and installing from https://www.microsoft.com/en-us/p/sk...ot:overviewtab instead of the download link you shared.

Thanks but I'm a Mac user and Microsoft Store is for Windows.

Proximus 21-06-2020 06:14 PM

Quote:

Originally Posted by derrickgoh (Post 127899757)
Thanks but I'm a Mac user and Microsoft Store is for Windows.

Just wondering if you have grant permissions to Skype in Catalina?

I have checked on my macbook and indeed your screenshots are differretn from mine. Under Skype, you should see Preferences and Check for Updates.

derrickgoh 28-06-2020 09:57 AM

Skype is not even listed under the list of apps I can give permission to.

yiwei 28-06-2020 11:34 PM

Try resetting the skype settings by deleting the folder in

User/ur id/library/application support/microsoft/skype for desktop

Then reinstall skype to see if it works?

szeli 28-06-2020 11:41 PM

how about trying an older version?

derrickgoh 29-06-2020 10:14 PM

Quote:

Originally Posted by yiwei (Post 128069284)
Try resetting the skype settings by deleting the folder in

User/ur id/library/application support/microsoft/skype for desktop

Then reinstall skype to see if it works?

Believe it or not skype is not even in there. Only thing under microsoft is silverlight.

yiwei 30-06-2020 12:16 PM

Quote:

Originally Posted by derrickgoh (Post 128093817)
Believe it or not skype is not even in there. Only thing under microsoft is silverlight.

That's weird, means Skype is not properly installed.
Just to confirm, you checked your library folder and not the system library folder right?

I guess you have to try an older version of Skype as szeli has suggested.

yotoden 30-06-2020 12:32 PM

Any AV running? If yes, disable AV first then reinstall.

derrickgoh 04-07-2020 09:26 AM

Quote:

Originally Posted by yotoden (Post 128104856)
Any AV running? If yes, disable AV first then reinstall.

I do have intego installed. Will try this, thanks.

szeli 04-07-2020 10:05 AM

Quote:

Originally Posted by derrickgoh (Post 128201615)
I do have intego installed. Will try this, thanks.

ah must be e antivirus causing issues.

derrickgoh 04-07-2020 05:25 PM

Quote:

Originally Posted by szeli (Post 128202289)
ah must be e antivirus causing issues.

Still doesn't work. Thanks but screw it lah I'll just use Zoom.

Clearly Microsoft is pushing Teams and no longer gives a crap about Skype esp for Mac.


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