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Old 16-02-2018, 11:36 AM   #811
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the peeps below your post are good examples, have you read their posts yet?

I don't understand your post as well, cos the sentences do not logically link.

you did not own an apple watch before and you're asking about the failed registration?

He is sitting on the fence looking for reason not to buy.
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Old 16-02-2018, 02:55 PM   #812
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My first activation took about 5 minutes. Recently I went to Orchard Apple Store to replace my watch and I encountered the “You are already subscribed to NumberShare” error in my new Watch. I called 1688 immediately and they decided to cancel my subscription, waive the activation fee, and advised me to subscribe again after 24 hours.
Right after 24 hours I subscribe to NumberShare again and it took about 5 minutes to activate.

Last edited by teadee; 16-02-2018 at 02:59 PM..
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Old 16-02-2018, 03:02 PM   #813
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1. Crobin - 3 hours
2. klho001 - immediately
3. a208mzz - within a minute
4. alvino - immediately after CSO reset my activation while she's still on the line
5. TerenceTanWT - within 5 minutes on 2 different watches
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Old 16-02-2018, 03:10 PM   #814
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My first activation took about 5 minutes. Recently I went to Orchard Apple Store to replace my watch and I encountered the “You are already subscribed to NumberShare” error in my new Watch. I called 1688 immediately and they decided to cancel my subscription, waive the activation fee, and advised me to subscribe again after 24 hours.
Right after 24 hours I subscribe to NumberShare again and it took about 5 minutes to activate.
So after 24 hours, you were able to re-subscribe successfully? That's good for you. My NumberShare has been terminated since Wed and I'm still getting the "You are already subscribed to NumberShare" error on my watch app. I wonder if I need to clear all my network settings on the iPhone...or just wait for Singtel IT to advise.
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Old 16-02-2018, 03:54 PM   #815
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Nope I suggest you don’t do anything first. If you deleted the eSIM profile; then the matter will get worse..

So after 24 hours, you were able to re-subscribe successfully? That's good for you. My NumberShare has been terminated since Wed and I'm still getting the "You are already subscribed to NumberShare" error on my watch app. I wonder if I need to clear all my network settings on the iPhone...or just wait for Singtel IT to advise.
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Old 16-02-2018, 04:08 PM   #816
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Under iPhone and Watch profiles .. I don't see any eSIM profiles. I'm not sure how it would be deleted. My I think never installed before because I forced reboot after failing to activate for a few hours.

Nope I suggest you don’t do anything first. If you deleted the eSIM profile; then the matter will get worse..


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Old 16-02-2018, 04:09 PM   #817
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Nope I suggest you don’t do anything first. If you deleted the eSIM profile; then the matter will get worse..


Thanks. Haven't done anything drastic. Hopefully on Singtel side they can find a fix so that I can re-subscribe to NumberShare again.
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Old 16-02-2018, 04:10 PM   #818
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If you are still seeing the 'already subscribed to numbershare' error, then its likely to be Singtel side. You should press Singtel to confirm whether really unsubscribed.

So after 24 hours, you were able to re-subscribe successfully? That's good for you. My NumberShare has been terminated since Wed and I'm still getting the "You are already subscribed to NumberShare" error on my watch app. I wonder if I need to clear all my network settings on the iPhone...or just wait for Singtel IT to advise.
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Old 16-02-2018, 04:22 PM   #819
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If you are still seeing the 'already subscribed to numbershare' error, then its likely to be Singtel side. You should press Singtel to confirm whether really unsubscribed.
For sure numbershare add-on is no longer in my singtel account. It was previously but after CSO terminated it, it was gone after a few hours, and when I called 1688, they also said in my account it wasn't there anymore. Maybe in the main IT system, it could be queuing for deletion I don't know. It's the holidays so have to wait for Singtel to advise in a few more days...

Just frustrating that whenever I go to mobile data on my watch app and try to set up mobile data, that message will come out..might as well just enjoy my CNY holidays and not think about this for a few days
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Old 16-02-2018, 05:15 PM   #820
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Under iPhone and Watch profiles .. I don't see any eSIM profiles. I'm not sure how it would be deleted. My I think never installed before because I forced reboot after failing to activate for a few hours.
eSIM profile is imbedded in the settings and will only be removed if you reset it, including network settings..
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Old 16-02-2018, 07:39 PM   #821
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I think there’s one option “Delete my Singtel Plan” or Delete my Plan”. If you click on that, the eSIM profile is removed.

Don’t do that. It will complicate things.

Under iPhone and Watch profiles .. I don't see any eSIM profiles. I'm not sure how it would be deleted. My I think never installed before because I forced reboot after failing to activate for a few hours.
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Old 16-02-2018, 08:43 PM   #822
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Is the option in general tab? Or mobile data tab?

I think there’s one option “Delete my Singtel Plan” or Delete my Plan”. If you click on that, the eSIM profile is removed.

Don’t do that. It will complicate things.
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Old 16-02-2018, 09:11 PM   #823
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1. Crobin - 3 hours
2. klho001 - immediately
3. a208mzz - within a minute
4. alvino - immediately after CSO reset my activation while she's still on the line
5. TerenceTanWT - within 5 minutes on 2 different watches[/QUOTE]
6. sdarren7-Immediately
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Old 16-02-2018, 09:37 PM   #824
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Is the option in general tab? Or mobile data tab?

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Old 16-02-2018, 09:55 PM   #825
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Hmm...I have to wait for iOS 11.3 officially launch. Then sign up after everyone review safe
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