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-   -   scratch mark on apple watch screen and cannot remove the strap (https://forums.hardwarezone.com.sg/apple-watch-374/scratch-mark-apple-watch-screen-cannot-remove-strap-5718023.html)

mickoe 03-11-2017 05:09 PM

scratch mark on apple watch screen and cannot remove the strap
 
i have a scratch mark on apple watch screen. anyone know if this can be removed? Also i bought a metal strap but after i install , i cant seem to take it off....can help?:s11:

Snoweagle 04-11-2017 10:51 AM

Quote:

Originally Posted by mickoe (Post 111110728)
i have a scratch mark on apple watch screen. anyone know if this can be removed? Also i bought a metal strap but after i install , i cant seem to take it off....can help?:s11:

Your metal strap is it a third-party one? I've read about some others who're in the same situation where the fitting is not good and have to force it out, scratching the insides of the connector of the watch.

pangsaikang 04-11-2017 11:37 PM

Quote:

Originally Posted by Snoweagle (Post 111120550)
Your metal strap is it a third-party one? I've read about some others who're in the same situation where the fitting is not good and have to force it out, scratching the insides of the connector of the watch.

no apple care+? coz i have the same issue and i have apple care plus and after letting the genius access they exhange a new watch for me.

btw on 3rd party strap esp those metal ones and the milanese loop strongly suggest not to use them as they will scratch the back and the connector easily

nicepal 05-11-2017 08:25 PM

could it be you inserted the strap the wrong direction? end up inserting bottom a up?

Chips 06-01-2018 07:27 AM

Quote:

Originally Posted by nicepal (Post 111144926)
could it be you inserted the strap the wrong direction? end up inserting bottom a up?

You can insert the straps on both ends for right handed or left handed so most likely is the 3rd party strap lug issue

nicepal 06-01-2018 03:58 PM

Yep..

I am thinking could be the lug issue or unless he inserted "wrongly" as in bottom face inserted as Up.

( upper insert to lower is okay..)

Snoweagle 06-01-2018 05:42 PM

On original Apple straps, it should slide in smoothly with a nice 'click'.

thesehardtime 20-03-2018 11:00 PM

im using 3rd party straps, no problem, have to slide in slowly.

LIN_JOEL 21-03-2018 11:30 AM

Did u press and hold the small button before removing?


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