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Old 02-10-2018, 11:16 AM   #16
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they keep telling me got termination charge. for me damn bo hua.. i have to pay 12mths termination charge.. Ridiculous.
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Old 02-10-2018, 12:30 PM   #17
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i unsubcribed from numbershare since Sun, till now i can't use the apple watch app to sign up for my new S4, it says i have numbershare tied to my mobile number still.

anyone with a similar situation?
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Old 02-10-2018, 12:51 PM   #18
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i unsubcribed from numbershare since Sun, till now i can't use the apple watch app to sign up for my new S4, it says i have numbershare tied to my mobile number still.

anyone with a similar situation?
Call them?
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Old 02-10-2018, 01:17 PM   #19
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Call them?
Called and they also confirmed I unsubscribed but still cannot

May I check if the rest restored from your old s3 watch or setup your s4 as new?

Last edited by StanII; 02-10-2018 at 01:23 PM..
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Old 02-10-2018, 02:27 PM   #20
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So I checked again. Apparently don't have to unsubscribe and re-subscribe again if you are moving from the same watch models - AW4 to AW4? Don't know how true it is.
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Old 02-10-2018, 02:35 PM   #21
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So I checked again. Apparently don't have to unsubscribe and re-subscribe again if you are moving from the same watch models - AW4 to AW4? Don't know how true it is.
you need to, the esim is diff?
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Old 02-10-2018, 03:02 PM   #22
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Called and they also confirmed I unsubscribed but still cannot

May I check if the rest restored from your old s3 watch or setup your s4 as new?
Iíve to wait until my AW4 arrives on Thursday. By tomorrow Iíll unsubscribe for my current AW3.
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Old 02-10-2018, 04:08 PM   #23
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Nope, never said.
I think it’s better u ask them regarding penalty. I remember they told me need to state in the system else the billing dept will charge u.
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Old 02-10-2018, 04:21 PM   #24
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I think it’s better u ask them regarding penalty. I remember they told me need to state in the system else the billing dept will charge u.
Got one part was told unsubscribing is not the same as removing plan as the latter is terminating.

I suppose after unsubscribing from Singtel app, also need to go Apple Watch app to check if it's also unsubscribed.
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Old 02-10-2018, 04:34 PM   #25
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I think itís better u ask them regarding penalty. I remember they told me need to state in the system else the billing dept will charge u.
mine got help me indicate in system that if i subscribe again cause im switching watch, should be okay.

Got one part was told unsubscribing is not the same as removing plan as the latter is terminating.

I suppose after unsubscribing from Singtel app, also need to go Apple Watch app to check if it's also unsubscribed.
i unsubscribe first but i forgotten if the watch show shows unsubscribed back then with my AW S3, currently paired to my S4 - shows not subscribed and asking me to setup but fail.
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Old 02-10-2018, 05:39 PM   #26
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i unsubscribe first but i forgotten if the watch show shows unsubscribed back then with my AW S3, currently paired to my S4 - shows not subscribed and asking me to setup but fail.
If still cannot despite fully unsubscribed, need to call back Singtel and settle.
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Old 02-10-2018, 05:41 PM   #27
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So what is the correct way to reactivate numbershare when changing watches?

1) Unpair watch with Phone and delete plan
2) Unsubscribe Numbershare from the Singtel App
3) Wait 1-2 days and reactivate on the watch app on the iphone

Correct?
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Old 02-10-2018, 07:30 PM   #28
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If still cannot despite fully unsubscribed, need to call back Singtel and settle.
called and even they don't have an answer for me, they only told me they can see i already unsubscribed from system on 30th September 2018

So what is the correct way to reactivate numbershare when changing watches?

1) Unpair watch with Phone and delete plan
2) Unsubscribe Numbershare from the Singtel App
3) Wait 1-2 days and reactivate on the watch app on the iphone

Correct?
done this but i did step 2 first, then step 1 before i pair with new phone,

it's been 2 days, 48 hours ever since then and i cannot activate mobile plan on the watch app as it says i've already subscribed to numbershare on me current mobile.
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Old 02-10-2018, 07:32 PM   #29
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So what is the correct way to reactivate numbershare when changing watches?

1) Unpair watch with Phone and delete plan
2) Unsubscribe Numbershare from the Singtel App
3) Wait 1-2 days and reactivate on the watch app on the iphone

Correct?
got so mafan?

i thought when aw3 LTE came out, there was a post by singtel saying to call 1688 and don't do anything such as unsubscribing?

they can help to migrate esim profile from one watch to another bah..
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Old 02-10-2018, 07:35 PM   #30
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got so mafan?

i thought when aw3 LTE came out, there was a post by singtel saying to call 1688 and don't do anything such as unsubscribing?

they can help to migrate esim profile from one watch to another bah..
I called and chat... they all tell me the same thing
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