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Warranty for Asus Router

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Old 26-06-2018, 07:48 PM   #1
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Warranty for Asus Router

Hello,

I came across a used RT-AC87U on Carousell. Seller claimed that even though it is out of warranty, warranty coverage will be extended to 1-1 replacement in the event of a hardware fault. Is this true?
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Old 27-06-2018, 10:29 AM   #2
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Hi Spentaz,

RMA/repair applies only during the warranty period. So that is not true.

Thank you

Hello,

I came across a used RT-AC87U on Carousell. Seller claimed that even though it is out of warranty, warranty coverage will be extended to 1-1 replacement in the event of a hardware fault. Is this true?
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Old 26-10-2018, 07:28 AM   #3
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Hi Asus, I have lost the receipt for ac66u and not sure if I have registered for online warranty before. Based on the box label it was likely manufactured in 2016. May I still claim warranty as the 5G wireless is failing intermittently.
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Old 29-10-2018, 09:14 AM   #4
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Hi Asus, I have lost the receipt for ac66u and not sure if I have registered for online warranty before. Based on the box label it was likely manufactured in 2016. May I still claim warranty as the 5G wireless is failing intermittently.
Hi weekeong,

Please drop us a PM with the serial number so that we can look it up. Without invoice, the warranty will be based on system record.
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Old 31-03-2019, 10:22 PM   #5
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Hi Asus,

I have a RT-AC88U router that has issues with it 5ghz connection. Tried upgrading the firmware and resetting the router but to no avail. May I know if itís still covered by warranty? Production year was 2017.

Thank you.
Jamieson
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Old 31-03-2019, 10:26 PM   #6
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Hi Asus,

I have a RT-AC88U router that has issues with it 5ghz connection. Tried upgrading the firmware and resetting the router but to no avail. May I know if itís still covered by warranty? Production year was 2017.

Thank you.
Jamieson
call asus hotline, they can check using the serial number while u wait
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