Hi , i purchased this Altec Lansing speakers VS2421 recently and it seems that the volume of the left speaker (almost no sound ) is lower than the right speaker even though i did not adjust the volume properties .
When I am inserting the earphone into the volume controller , the left speaker became louder than the right , plus when i used my earphones to listen ,the same thing(left speaker almost no sound ) happen too. I can only hear the right earphone while the left is like almost no sound .So there is nothing wrong with the speakers since the same thing occur to my earphone.
The mic on the volume controller was also not working too . I test the MIC and no audio was detected . I lost my receipt but i have the warranty with me.
Can i bring just the problematic volume controller cum mic (pic above) to service center instead of the whole set (speakers)?? Thanks.
When I am inserting the earphone into the volume controller , the left speaker became louder than the right , plus when i used my earphones to listen ,the same thing(left speaker almost no sound ) happen too. I can only hear the right earphone while the left is like almost no sound .So there is nothing wrong with the speakers since the same thing occur to my earphone.
The mic on the volume controller was also not working too . I test the MIC and no audio was detected . I lost my receipt but i have the warranty with me.
Can i bring just the problematic volume controller cum mic (pic above) to service center instead of the whole set (speakers)?? Thanks.
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