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starlet 13-11-2018 09:23 PM

B450 Tomahawk with Ryzen 2600
 
Hi I have the above combination, tried doing clean win 7 install but seems like unable detect my USB ports. I know cannot use USB 3 port but even on USB 2 still unable to detect . I google and there are some issues on this . Tried one or two suggestions but wasn’t successful. Any advise ?

SGJoe86 14-11-2018 08:26 AM

Try searching under the main Hardware Clinic thread, someone posted about it before.

Also, why install Win 7 now when the support life is reaching the end?

starlet 14-11-2018 12:35 PM

Ok thanks for the reply

clon22 14-11-2018 03:52 PM

Quote:

Originally Posted by starlet (Post 117577196)
Hi I have the above combination, tried doing clean win 7 install but seems like unable detect my USB ports. I know cannot use USB 3 port but even on USB 2 still unable to detect . I google and there are some issues on this . Tried one or two suggestions but wasn’t successful. Any advise ?

Yes, win7 does not have any newer version for the latest chipsets.
So just doing the default iso image to install, the USB will not be detected once the win7 installer loads in.

Use this tool from MSI to create the win7 thumbdrive installer first.
https://www.msi.com/Motherboard/supp...iver&Win7%2064

MSI smart tool:
http://download.msi.com/uti_exe/Smart_Tool_1.0.0.36.zip

Once created, bring up the smart tool software again and add the AM4 drivers in:
https://photos.smugmug.com/Hwz8Image...MG_1008-XL.jpg
It will install(slipstream) all the usb stuff in.
Once ok, you can try installing your win7 again.
It will work.
We tested with B450 Tomahawk and B450 Gaming Pro Carbon AC.
The USB works when installing win7.

Once done, then remember to install the rest of the drivers in windows.
(AMD, usb, lan etc)

starlet 16-11-2018 01:47 AM

Thanks a lot for the help

clon22 16-11-2018 10:55 AM

Quote:

Originally Posted by starlet (Post 117620453)
Thanks a lot for the help

Any issues, let us know.
Pls check your PM too. :)


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