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Corbell Product Warranty Policy

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Old 04-07-2011, 10:19 AM   #241
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hi, i have a Graphic Card : MSI R5770 1GB DDR5 bought on 20.11.2009, i believe this card is causing my pc to hang midway and also the blue screen, sometimes when i power on my pc, the monitor will have no image, OS never load.

Can i get a 1 to 1 exchange? What do i need to bring down?
Hi there,

Which model is your 5770?
So we can check if there's stock.

Thanks.

hi i have an msi p45 platinum motherboard which i wanna rma. Sticker shows Sept 08 but i have misplaced the invoice. Issit possible to rma based on sticker alone?? thanks in advance
Hi Derek,

Sept08 is still in warranty.
Do bring it down for checking and RMA.
Invoice not required.

Cheers!
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Old 04-07-2011, 12:10 PM   #242
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[quote=Coolstyle;57366661]Hi there,

Which model is your 5770?
So we can check if there's stock.

Thanks.



Hi Derek, how do i check the model number?
If there are stock, is it a 1 to 1 exchange? I bought this card on Sept 2009.
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Old 04-07-2011, 01:41 PM   #243
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Its written at the back of the card.
There is a sticker showing the model and serial no.
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Old 05-07-2011, 01:42 AM   #244
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Its written at the back of the card.
There is a sticker showing the model and serial no.
The s/n is 912-V803-463B0910004147
Model is R5770-PM2D1G

Is it possible to do a 1 to 1 exchange?
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Old 05-07-2011, 09:54 AM   #245
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The s/n is 912-V803-463B0910004147
Model is R5770-PM2D1G

Is it possible to do a 1 to 1 exchange?
We need to check if there's stock.
Will update you later.
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Old 05-07-2011, 10:48 AM   #246
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We need to check if there's stock.
Will update you later.
Yes, please bring your card down.
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Old 05-07-2011, 12:12 PM   #247
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Yes, please bring your card down.
Thanks for your reply. My motherboard is : MSI P45-C51 ddr3 (Quad Q9400) , can I bring my whole CPU down? It might be due to motherboard faulty too.
Who do I look for at corbell?

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Old 05-07-2011, 03:28 PM   #248
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Just the mainboard and VGA will do.
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Old 05-07-2011, 03:44 PM   #249
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Just the mainboard and VGA will do.
I will bring it down Tml then.. Tks

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Old 06-07-2011, 11:58 PM   #250
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Thanks Corbell for doing a 1 to 1 exchange for the Ram, hope the problems will not come back again, the service provided was very professional and good. Thanks once again.
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Old 07-07-2011, 04:55 PM   #251
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Is it common that after prolong use that the black part with MSI branding on the front of the TF III heatsink starts to separate from the other silver part?

it kind of bothers me that every now and then i open up my casing to see the black part starting to fall off and i have to manually press them together again

once i press them together they would stay that way for a few days before starting to separate again...

i wonder if this is a common 'issue' for MSI cards with TF III coolers
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Old 08-07-2011, 10:03 AM   #252
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Thanks Corbell for doing a 1 to 1 exchange for the Ram, hope the problems will not come back again, the service provided was very professional and good. Thanks once again.
You're most welcomed.

Is it common that after prolong use that the black part with MSI branding on the front of the TF III heatsink starts to separate from the other silver part?

it kind of bothers me that every now and then i open up my casing to see the black part starting to fall off and i have to manually press them together again

once i press them together they would stay that way for a few days before starting to separate again...

i wonder if this is a common 'issue' for MSI cards with TF III coolers
Hi cyberwave,

We can't really picture how it looks like.
Can you PM us a pic so we can take a look?

THanks.
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Old 12-07-2011, 11:49 AM   #253
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Corsair HX520

I have a HX520 bought from one retailer.

The PSU has some intermittent problems and it suddenly could not support my rig. I now have to unplug my DVD writer and card reader for it to boot. The USB ports also has no power.

I had been using this PSU for 2 years on the same config without any problems till recently.

I had lost my invoice from PCThemes but the warranty label states Aug 08. Is it still valid for RMA?
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Old 13-07-2011, 11:45 AM   #254
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thanks for the hassle-free exchange for my 6950 just now by your colleague Nick
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Old 13-07-2011, 10:44 PM   #255
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RMA for my paired Team Xtreem dark DDR2 memory

Hi Coolstyle,

I found 1 piece of the pair to be faulty - system BIOS unable to post. So for RMA, do i need to bring just the faulty piece or the pair of memory module to yours service centre. Do i need to bring along receipt also?

Thank you.
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