HWZ Forums

SPEED · 28-09-2009, 12:41 PM

Corbell wrote:

Hi bro,

Just come with the ram and the faded receipt and we will do something. No worries.

thanks.
the rams are not faulty so no need servicing
just wondering if suay suay next time need to service then my receipt all faded
then i in deep ****

ah_khoo · 30-09-2009, 05:09 PM

Coolstyle wrote:

Hi ah_khoo,

Sorry, so far there isnt any warranty extension program from Thermaltake.

thanks for d update sir...

dhung_67 · 08-10-2009, 07:10 PM

I have a very special case with my VGA card MSI ATI 3870,bought in the forum.Everything work fine,but sometime overheat(I never Overclock,cause dont play game),already put big fan to reduce heat.Each month have same problem with the DVI cable and have to change new one.After changing new cable,everything become stable,next month the problem persist and have to change another DVI cable.Total cable changing now is 7.Even I have already change DVI port ( there are 2 port,same problem).When the problem persist,the screen flick,sometime like faulty by VRAM,but after chaging the new cable everything normaly.Its very weird with this case.Pls help me how to do.

Coolstyle · 09-10-2009, 09:46 AM

dhung_67 wrote:

I have a very special case with my VGA card MSI ATI 3870,bought in the forum.Everything work fine,but sometime overheat(I never Overclock,cause dont play game),already put big fan to reduce heat.Each month have same problem with the DVI cable and have to change new one.After changing new cable,everything become stable,next month the problem persist and have to change another DVI cable.Total cable changing now is 7.Even I have already change DVI port ( there are 2 port,same problem).When the problem persist,the screen flick,sometime like faulty by VRAM,but after chaging the new cable everything normaly.Its very weird with this case.Pls help me how to do.

Hi dhung_67,

It might not be the card or cable.
We had this incident before, very much similar to yours.
We changed our cable and videocard but it kept coming back after a few days.
Then we realised it was our monitor.
Everytime it occurred, we shaked and pressed our LCD and it returns back to normal.
We had no idea what was wrong, probably the LCD was giving problems and
we had been using it for 3-4 years.

dhung_67 · 09-10-2009, 11:31 PM

Coolstyle wrote:

Hi dhung_67,

It might not be the card or cable.
We had this incident before, very much similar to yours.
We changed our cable and videocard but it kept coming back after a few days.
Then we realised it was our monitor.
Everytime it occurred, we shaked and pressed our LCD and it returns back to normal.
We had no idea what was wrong, probably the LCD was giving problems and
we had been using it for 3-4 years.

Oh,thanks for explain.Its clear now,will try to follow your information.Never think thats the LCD have sometime crazy like that.Thanks a lot.

bluerr · 10-10-2009, 04:13 PM

Hi,

I have a 1x2GB Corsair 6400 800Mhz RAM which is faulty (cant start up, but the other piece if fine). However i dont have the receipt, can i still bring it down? It comes with the 'CT' sticker.

Coolstyle · 12-10-2009, 09:23 AM

Hi bluerr,

Yes, as long as our warranty sticker is there
we can help you with it.

vin1505 · 13-10-2009, 11:59 AM

Hi coolstyle, I just bought the Team Elite DDR3 1333/6GB RAM triple channel kit. However after installing, my OS (Vista Home Premim 64bit) can only detect 4GB. Did some troubleshooting and found that 1 of the RAM is not being detected so I believed the particular RAM could be faulty. So for RAM do i still need to RMA it or 1-1 exchange???

Coolstyle · 13-10-2009, 12:51 PM

We'll do a 1-1 exchange straight.
No worries.
Before that, try exchanging the dimms around the slots.
Sometimes, it might be not properly fitted or just the board
did not detect.
See if that works.

vin1505 · 13-10-2009, 02:36 PM

Coolstyle wrote:

We'll do a 1-1 exchange straight.
No worries.
Before that, try exchanging the dimms around the slots.
Sometimes, it might be not properly fitted or just the board
did not detect.
See if that works.

cool, yup i tried moving the 'faulty' dimm around the slots...seems to be the same..

Coolstyle · 14-10-2009, 10:23 AM

vin1505 wrote:

cool, yup i tried moving the 'faulty' dimm around the slots...seems to be the same..

No problem.
We have ready stocks for exhange.

jeff79 · 15-10-2009, 04:12 PM

Submitted a online warranty registration last friday but did not receive the confirmation email. I received a confirmation email on the same day for online warranty registration last year.

Is it because i submitted the warranty registration after 24 days?

mitsukake · 25-10-2009, 05:07 AM

I too bought team Elite RAm few mth back
but since day 1 i have problem with it
out came the blue screem after a while and i have to restart my com
it mention memory x ........

zionsg88 · 03-11-2009, 09:25 PM

I have MSI P965 NEO and recently tried to flash update the bios and failed. Now the Mobo cannot be reboot.

Does the warranty cover for this? Mobo still under warranty.

Or can I bring to corbell for the recovery?

Coolstyle · 05-11-2009, 10:45 AM

zionsg88 wrote:

I have MSI P965 NEO and recently tried to flash update the bios and failed. Now the Mobo cannot be reboot.

Does the warranty cover for this? Mobo still under warranty.

Or can I bring to corbell for the recovery?

If its still under warranty, you can bring it down to us.
No worries.

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