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Corbell Product Warranty Policy

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Old 14-04-2015, 09:15 AM   #766
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Hi do i need to bring the cable along or just the psu ?
Just the PSU itself will do. Thanks.
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Old 14-04-2015, 04:34 PM   #767
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thumbs up for the good service.

was at the center just now.

the guy was very kind enough to assist me and even gave me anti static bag to pack up all the left over from the cpu case.
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Old 24-04-2015, 12:25 AM   #768
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I think I having RAM issue. Kept encountering BSOD. Run Windows Memory Diag and result is "The Windows Memory Diagnostic tested the computer's memory and detected hardware errors. To identify and repair these problems, contact the computer manufacturer". I think is the RAM that causing the problem.

I have 2 x GSkill 4GB RAM. How to RMA it?
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Old 24-04-2015, 10:06 AM   #769
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I think I having RAM issue. Kept encountering BSOD. Run Windows Memory Diag and result is "The Windows Memory Diagnostic tested the computer's memory and detected hardware errors. To identify and repair these problems, contact the computer manufacturer". I think is the RAM that causing the problem.

I have 2 x GSkill 4GB RAM. How to RMA it?
Please bring both memory to our service center for a check. Ensure "CT" warranty sticker is there. Thanks.
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Old 27-04-2015, 05:33 PM   #770
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Can i check if MSI products bought overseas can be RMAed at Corbell with a fee? thanks
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Old 28-04-2015, 10:02 AM   #771
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Can i check if MSI products bought overseas can be RMAed at Corbell with a fee? thanks
Hi there,

You will have to RMA directly with your E-tailer/overseas reseller.
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Old 28-04-2015, 11:23 AM   #772
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Hi,

I have a Seasonic X660W PSU, suspect is either PSU slightly faulty or my casing power button. I have no receipt for PSU but the sticker is still intact. Still can bring to service centre for them to test ya?
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Old 28-04-2015, 06:45 PM   #773
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Hi,

I have a Seasonic X660W PSU, suspect is either PSU slightly faulty or my casing power button. I have no receipt for PSU but the sticker is still intact. Still can bring to service centre for them to test ya?
Hi there,

Yes, as long our warranty sticker is there, you are good.
Please bring the PSU down for a check.

Cheers!
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Old 17-05-2015, 12:39 AM   #774
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Hello CORBELL,

I bought a R7850 TWIN FROZR 2GD5/OC graphics card around end of 2012 from PC Themes @ Sim Lim Square. It has a known issue - a sudden black/gray screen together with the last sound looping while running a game. The PC becomes totally unresponsive and I have to do a hard reset. Googling this has shown that it is a relatively common error among AMD 78xx card users. I have previously sent it in for RMA at the CORBELL office but they reported no detectable issues after testing so they returned the card to me.

I would like to know if there are any GPU's with similar performance that I may exchange for this card. I believe the card is still under warranty (still have the original receipt).

Thanks
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Old 18-05-2015, 10:22 AM   #775
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Hi there,

We will help have it sent back to MSI for RMA in that case.
Do let our guys know the details to the issue too so they can inform to msi since we are not able to reproduce the problem.
ie, when it occurs, or if it only happens on a specific timing/setting/software, which drivers were were tried/used etc.
Bring it down first, our guys will advise you from there.
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Old 27-05-2015, 12:37 PM   #776
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Hi, one stick of my g.skill ram maybe faulty. Couldn't boot up with it plugged in, but it works after removing it. May I know if I can RMA it? I don't have packaging or receipt anymore.
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Old 28-05-2015, 09:44 AM   #777
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Hi,

Check for our Corbell warranty sticker on it.
If it's there, just bring the modules down for a check.
Also note that if it is part of a kit/pair, please bring the whole set.

Cheers.

Last edited by clon22; 28-05-2015 at 10:36 AM..
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Old 28-05-2015, 10:01 AM   #778
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Hello, I purchased MSI R280x last year that has graphical artifacts while running games. Warranty sticker and receipt are still available. May I know how to RMA it?
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Old 29-05-2015, 09:08 AM   #779
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Hi mendokuse,

Please bring the graphic card to our service center for a check.
Our address and travel directions as per here :
http://corbell.com.sg/contact-us/
http://forums.hardwarezone.com.sg/14565136-post1.html
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Old 29-05-2015, 09:53 AM   #780
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Hi Corbell

I bought a MSI GTX970 last year. The card was performing fine until a couple of days ago where it stopped working (no display when starting computer, rest of com works fine when i removed the graphics card). Warranty sticker is still present.

Is it possible to get a 1-1 exchange at your tech centre at AMK?
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