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Corbell Product Warranty Policy

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Old 29-05-2015, 12:58 PM   #781
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Hi msirlou,

Please bring the card down for a check first.
Let our guys will inspect it then they will update you from there.
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Old 03-06-2015, 02:23 AM   #782
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Hello Corbell! I have read your regulations on page 1 and realised that my 5 years for the Seasonic M12 620w is up. It is faulty and cant power up my system, just nice after 5 years.

I was wondering if it is possible to still RMA? I wish to top up on my side if i am not qualified for the 5 Years RMA.

I hope we could work something out!
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Old 03-06-2015, 09:40 AM   #783
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Hello Corbell! I have read your regulations on page 1 and realised that my 5 years for the Seasonic M12 620w is up. It is faulty and cant power up my system, just nice after 5 years.

I was wondering if it is possible to still RMA? I wish to top up on my side if i am not qualified for the 5 Years RMA.

I hope we could work something out!
Hi,
Have you did a troubleshooting on your PC to verify that issue?
For Seasonic RMA claim, we will base on the warranty sticker on the PSU/ invoice. Unfortunately your warranty have expired few month back, therefore we are unable to help you claim RMA and we do not have any top up policy too.

Please feel free to visit our service center if you need to get your PSU itself check. Cheers
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Last edited by Corbell-Service; 03-06-2015 at 03:23 PM..
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Old 04-06-2015, 04:40 PM   #784
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Hi, i have a msi Z97 PC Mate motherboard, bought about 4 months back. Check and think its faulty, is it 1 to 1 exchange? RMA need how long?
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Old 04-06-2015, 05:53 PM   #785
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Hi, i have a msi Z97 PC Mate motherboard, bought about 4 months back. Check and think its faulty, is it 1 to 1 exchange? RMA need how long?
Hi,
For MSI mainboard RMA. you need to bring down the mainboard itself to our service center for a check first. Once verify faulty our will technician will do replacement if we have buffer otherwise est. 6weeks to send back. Thanks
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Last edited by Corbell-Service; 04-06-2015 at 05:58 PM..
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Old 05-06-2015, 10:44 AM   #786
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Hi,

I have a Seasonic S12G 550W PSU.

Im encountering random shutdown on my PC.
Possible to bring it down for RMA?

How long would it usually take to RMA?
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Old 05-06-2015, 01:41 PM   #787
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Hi,

I have a Seasonic S12G 550W PSU.

Im encountering random shutdown on my PC.
Possible to bring it down for RMA?

How long would it usually take to RMA?
Please bring down the PSU to our service center for a check. Our technician will do the test on the day itself. If faulty we should be able to replaced for you (subject to stock availability). Cheers
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Old 05-06-2015, 02:32 PM   #788
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Please bring down the PSU to our service center for a check. Our technician will do the test on the day itself. If faulty we should be able to replaced for you (subject to stock availability). Cheers
If i were to reach there at ard 610pm, will they still do the check for me?

Because I end work at 545pm
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Old 05-06-2015, 05:31 PM   #789
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If i were to reach there at ard 610pm, will they still do the check for me?

Because I end work at 545pm
We usually advise customer to come at least 30- 45min before our closing time, to allow our technician to do the testing otherwise you have to leave behind your PSU with us. Cheers.
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Old 10-06-2015, 07:44 PM   #790
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RE: Warranty Issues for MSI Laptop

Hi Corbell,

I am not sure if this is the place to ask this but I recently bought a MSI laptop (GE62 2QF 214SG) from IT show and I want to add ram myself. Will this void the warranty?

Thanks a lot!
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Old 11-06-2015, 04:35 PM   #791
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Hi Corbell,

I am not sure if this is the place to ask this but I recently bought a MSI laptop (GE62 2QF 214SG) from IT show and I want to add ram myself. Will this void the warranty?

Thanks a lot!
Hi, actually the warranty sticker serves as a reminder to the customer, should the notebook be damaged due to the course of upgrading by the consumer, the warranty may be deem void upon inspection by our service centre.

As long as you are careful and not to damage the notebook, it's all good even if the warranty seal is broken. (How difficult can RAM upgrade get right?) But you've been warned!
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Old 11-06-2015, 04:38 PM   #792
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Oh, by the way for upgrading on the MSI GE62 2QF model, it is not too straight forward to do so.

You need to remove all screws at the bottom casing, slide out the optical drive and remove 3 more screws after it's out, then here's the tricky part which you need to be absolutely careful about.

The bottom casing needs to be pulled apart with the right amount of force. Too much and you may break some fragile parts of the bottom casing.
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Old 12-06-2015, 10:56 PM   #793
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Hi corbell, may i know if I'll be able to rma my msi gtx 970 since it is bought from amazon?? Thx!
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Old 15-06-2015, 10:26 AM   #794
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Hi corbell, may i know if I'll be able to rma my msi gtx 970 since it is bought from amazon?? Thx!
Hi there,

For products not under our warranty,
you will have to RMA with your E-tailer directly.
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Old 15-06-2015, 06:35 PM   #795
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Hi corbell,

I have a set of Team elilte DDR3 3x2GB 1333mhz.



May i know if i can get warranty based on just the CT stickers as i have thrown away the box and receipt years ago..
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