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Old 18-07-2015, 10:31 AM   #811
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Hi Corbell,

I brought a Seasonic G-Series 650W the other day, however the warranty card didn't have the Dealer's Seal. Is it still valid if i mailed it without the Dealer's Seal?

Thanks in advance
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Old 18-07-2015, 11:42 AM   #812
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Didn't want to create another thread just to ask 1 qns..
I have a dual channel kit of Team Xtreem Dark RAMs and yesterday 1 of them decided to not work. Can't seem to find the receipt for it already but your sticker is still intact, do I bring down both RAMs for checking and may I know how long will it take since it's quite an EOL product I believe so because my parents will need to use the computer at a daily basis. Thanks!
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Old 20-07-2015, 09:58 AM   #813
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Hi Corbell,

I have a MSI Gtx 760 2GB graphics card purchased from PC Themes located in Sim Lim Square on 5th Nov 2013.

Recently whenever I play games, I experience extreme stutters that always eventually result in a black screen freeze, sometimes also having weird blue/red/green lines flying randomly scattered across my monitor, causing the game to crash or forcing me to manually end it through task manager. It has gotten worse, can't even stay online in games for more than 30 seconds before the game crashes.. I have tried 3 different games and all face the same issue, so I'm convinced it isn't the game's problem. I have also ran a FurMark GPU Stress Test and it crashes within seconds, failing the test almost instantly -__-''

I believe this due to a dead/faulty GPU but am not able to confirm it. I still have the invoice for the purchase of my GTX 760. Can I bring it down for testing and a possible replacement covered by warranty if it's actually faulty?

Please advise, thank you!
Hi there,

Yes, high chance to be that graphics card.
Please bring the card down to our service center for a check first.
Our guys will advise you from there.

Hi Corbell,

I brought a Seasonic G-Series 650W the other day, however the warranty card didn't have the Dealer's Seal. Is it still valid if i mailed it without the Dealer's Seal?

Thanks in advance
Hi,

Check for our Corbell warranty sticker on the product isself.
It's all good as long it is intact.
Keep a copy of the receipt just in case for future warranty purpose.

Didn't want to create another thread just to ask 1 qns..
I have a dual channel kit of Team Xtreem Dark RAMs and yesterday 1 of them decided to not work. Can't seem to find the receipt for it already but your sticker is still intact, do I bring down both RAMs for checking and may I know how long will it take since it's quite an EOL product I believe so because my parents will need to use the computer at a daily basis. Thanks!
Hi there,

The rams will have to be sent back for RMA.
Est. timing 6-8weeks.
Please bring the rams down and let our guys take a look at it first.
For Xtreem Dark series, they will have to be sent in as a pair.
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Last edited by clon22; 20-07-2015 at 10:03 AM..
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Old 26-07-2015, 01:48 AM   #814
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Just trying my luck here

Is the antec to new 650w under corbell? How long is the warranty?I think I bought mine last January 2011 and now I notice what seems to be coil whine coming from the PSU.

If the PSU unit has the sticker but I don't have the receipt, will I still qualify for warranty?
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Old 27-07-2015, 10:54 AM   #815
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Just trying my luck here

Is the antec to new 650w under corbell? How long is the warranty?I think I bought mine last January 2011 and now I notice what seems to be coil whine coming from the PSU.

If the PSU unit has the sticker but I don't have the receipt, will I still qualify for warranty?
Hi there,

It under Convergent Systems.
Please give them a ring to check.
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Old 29-07-2015, 10:27 PM   #816
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Hi Corbell, I have a pair of g skill ddr3 4gb ram, with the CT blue sticker intact. If I want to rma, advisable to head down to SLS level 6 or AMK? Thanks.
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Old 30-07-2015, 10:49 AM   #817
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Hi Corbell, I have a pair of g skill ddr3 4gb ram, with the CT blue sticker intact. If I want to rma, advisable to head down to SLS level 6 or AMK? Thanks.
Hi there,

Our service center is at AMK.
Please bring the rams down and let our guys take a look at it.
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Old 03-08-2015, 09:53 PM   #818
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Hi, I've got an MSI Big Bang Marshal, warranty expired last year, getting code "dE" from the mobo. Do you do repair? Or is buying a new one my only choice
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Old 05-08-2015, 10:28 AM   #819
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Hi there,

I'm afraid not if it is too long out of warranty.
But you can still bring the board in to test just to double check.
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Old 12-08-2015, 04:13 AM   #820
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Hi, i sent in my GPU for RMA on 26/6. I understand that its been only 7 week and the standard is between 6-8 week.
Just wondering if there is any update on it?

RMA no. 28183

Thanks in advance
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Old 12-08-2015, 10:58 AM   #821
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Hi, i sent in my GPU for RMA on 26/6. I understand that its been only 7 week and the standard is between 6-8 week.
Just wondering if there is any update on it?

RMA no. 28183

Thanks in advance
Hi there,

We will check and update you.
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Old 12-08-2015, 02:21 PM   #822
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Hi,

My x-series seasonic is not working. Unable to power my motherboard or the power keep shutting down.

I already lost my invoice and thrown the box away. Any advice? Can I just bring down the psi without all the connecting wires and cables?
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Old 12-08-2015, 04:16 PM   #823
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Hi there,

Yes.
Please check for our Corbell warranty sticker on the unit itself.
If it is still intact and under warranty, please bring the unit down for a check.
No cables is fine.
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Old 16-08-2015, 11:51 PM   #824
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Hi,
Have you did a troubleshooting on your PC to verify that issue?
For Seasonic RMA claim, we will base on the warranty sticker on the PSU/ invoice. Unfortunately your warranty have expired few month back, therefore we are unable to help you claim RMA and we do not have any top up policy too.

Please feel free to visit our service center if you need to get your PSU itself check. Cheers
this is a very late reply! thanks for clearing everything up. i wish to just check it out with your staff if thats ok. if cant RMA, no problem!
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Old 17-08-2015, 10:50 AM   #825
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this is a very late reply! thanks for clearing everything up. i wish to just check it out with your staff if thats ok. if cant RMA, no problem!
No problem.
Checking is fine.
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