HWZ Forums

Coolstyle · 09-02-2010, 09:48 AM

guangie88 wrote:

Hello,

My MSI Motherboard 770-G45 that was bought about 1 month ago suddenly stopped working. I opened up my case and discovered that one of the chips on the motherboard was burned.

My MSI 770-G45 box has the 3 Years Warranty Sticker but I no longer have the receipt where I bought it from. Is it possible for me to bring the motherboard and box down to Corbell and claim warranty and do a 1-1 exchange there still?

Thank you.

Hi,

Usually any physical damage, warranty most likely will be nulled.
We'll try our best to see what we can do.

Can you take a picture of the burnt part so we can check with MSI?
Thanks.

guangie88 · 09-02-2010, 11:15 AM

Coolstyle wrote:

Hi,

Usually any physical damage, warranty most likely will be nulled.
We'll try our best to see what we can do.
Can you take a picture of the burnt part so we can check with MSI?
Thanks.

Highlighted region:

Close-up:

Thanks!

Coolstyle · 09-02-2010, 01:47 PM

Hi quanqie88,

Sent you a PM.

powerpower · 14-02-2010, 03:02 AM

Hi Corbell, I have a question for you.
My HIS 4850 512mb Turbo Edition is spoiled.
I do not have the receipt with me so how do I have a RMA for my card?
I bought the card about 1 year ago from Bell Systems at SLS.

Coolstyle · 17-02-2010, 10:16 AM

No worries.
As long as it has our warranty sticker, its good.
You can bring your card down and let us take a look at it.
We'll send in for RMA for you if its faulty.

(PS. We'll be back this Friday only.)

islandboy · 17-02-2010, 12:53 PM

hello there,

i bought i set of Corsair XMS3 DDR3 memory from PC Themes

(3x2gb) TR3X6G1600C9 they have the CT sticker on them.

At first my system would detect my memory ok but now i only get 4gb out of the 6gb

i would like to know what is the procedure to RMA the modules?

thanks

bastero · 17-02-2010, 08:15 PM

Is the service centre open furing lunch time? i.e. 12-2pm

i might be heading down tml to rma my acbel psu

powerpower · 18-02-2010, 08:48 PM

Coolstyle wrote:

No worries.
As long as it has our warranty sticker, its good.
You can bring your card down and let us take a look at it.
We'll send in for RMA for you if its faulty.
(PS. We'll be back this Friday only.)

Sorry for asking, what warranty sticker are you talking about ? Is it the one on the package box?

Coolstyle · 19-02-2010, 09:43 AM

The warranty sticker is on the reverse side of the videocard.

See example on the first post.
http://forums.hardwarezone.com.sg/sh...82&postcount=1

StanII · 17-04-2010, 05:08 PM

does corsair psus come with 5 or 7yr warranty now?

wingzero78 · 18-04-2010, 11:42 PM

Hi I bought a MSI NEO3-FR from Fuwell in Dec 2008. Does it still covers warranty?

I notice from your signature that the service centre is ungoing going reno, so how and where can I send mobo to?

Thanks!

Coolstyle · 20-04-2010, 10:42 AM

Sorry, we missed your post.
Replied your PM already.

sandagen · 24-04-2010, 02:02 AM

Hi,

I was using my com half way, when it suddenly reboot and cant boot (no Post). With further testing i found that the motherboard can boot when i change to another PSU. Can i send my PSU for check, i.e Where and how?
Appreciate your help. Thanks.

Sand

Coolstyle · 24-04-2010, 10:11 AM

As long as our warranty sticker is on the unit, no worries.
Just bring down your PSU and let us take a look at it.

Our address can be found here :
www.corbell.com.sg

Cheers!

TrueBeliever_jh · 25-04-2010, 12:28 PM

hi,

i bought Team Elite 1333mhz 2x2Gb + MSI P55 GD65 + XFX 5770
after awhile i keep getting random BSOD.. even after uninstalling my graphics driver and wireless USB adapter... they are still present.

flash my bios to 1.7 and the onboard sound to the latest driver.. i still getting them.. so jus to check.. mobo is 1 to 1 exchange but on wat terms~? for this case.. it will be a RMA for the 2 products mah~?

memtest+ also didnt have any problems after 11 passes

oh yah.. i using Win7 Home Premium 64-bit.. which i think shouldnt be a problem itself bah~

[edit]random BSOD also occurs during safe mode~