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Old 29-11-2018, 11:01 PM   #1126
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Hi, I have a G.Skill F4-2400C17S-8GNT Ram that can't boot up my PC. How can I RMA it? I have local receipt for it.
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Old 01-12-2018, 01:52 PM   #1127
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Hi, my system is not able to boot up and I'm not sure whether if it is the motherboard, ram or CPU being faulty. Hence, is it possible to come down to the service center for troubleshooting services and if there is a fault can I have it rma?
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Old 03-12-2018, 10:33 PM   #1128
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Hi , can I check how long is my warranty for gskill trident z RGB?
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Old 04-12-2018, 10:33 AM   #1129
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Hi, I have a G.Skill F4-2400C17S-8GNT Ram that can't boot up my PC. How can I RMA it? I have local receipt for it.
Double check for our Corbell "CT" warranty sticker.
As long it's our stock, you can bring it down to our service center for checking.

Hi, my system is not able to boot up and I'm not sure whether if it is the motherboard, ram or CPU being faulty. Hence, is it possible to come down to the service center for troubleshooting services and if there is a fault can I have it rma?
Hi there,

We are not a PC troubleshooting/servicing shop.
Perhaps you can try SimLimSq, #02-32 PC Care & Solution.

Hi , can I check how long is my warranty for gskill trident z RGB?
Hi zacky,

It's product lifetime warranty.
Essentially as long as the model is still in production.
Make sure check for our warranty sticker too.
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Old 01-01-2019, 10:01 AM   #1130
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Hi,

I've got a Seasonic S12G-550 that blew up (got burnt smell inside). Could i check on what's the warranty period?

Corbell sticker shows Jan-2014 (will try to find the receipt).

EDIT: saw it's 5 years. Will come down to RMA.
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Old 03-01-2019, 10:07 AM   #1131
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Hi,

I've got a Seasonic S12G-550 that blew up (got burnt smell inside). Could i check on what's the warranty period?

Corbell sticker shows Jan-2014 (will try to find the receipt).

EDIT: saw it's 5 years. Will come down to RMA.
Yes, please bring it down for a check.
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Old 28-01-2019, 10:50 AM   #1132
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hi

i bought all of my PC parts online from shopee/lazada.

most of their warranty are covered by corbell/convergence i believe right? this is my parts.

Processor
AMD Ryzen 7 2700X
Mainboard
Asus ROG STRIX B450-F GAMING
Memory
G.Skill - Trident Z RGB 16 GB (2 x 8 GB) DDR4-3200 Memory
Display
Acer Nitro VG271U P
Storage
Samsung M.2 860 EVO 250GB/500GB
Casing
Cooler Master MasterBox MB530P
PSU
SeaSonic FOCUS Plus 750 Gold
Audio
Logitech Z906
OS
Windows 10 Home Edition

i'm not sure whether is my PSU or motherboard issue, my friend and i build my new PC yesterday. when i try to power it on, the PSU and casing fan spin for a few seconds and stop, nothing is showing on my monitor.

i tried removed and reconnecting again but doesn't work. i did the bare minimum connection like one ram, no hdd and etc but still doesn't works. the motherboard do have "rgb" on when i switch on the psu.

my Seasonic Focus Plus Gold 750W PSU is bought from video pro from lazada and ASUS ROG STRIX B450-F GAMING is bought from asus gamer shop from lazada. i know seasonic is covered by corbell, what about my motherboard?

could i bring my whole pc down for check, do i need to bring their original packaging as well? i'm staying near to corbell office service

Last edited by Elysium87; 28-01-2019 at 10:53 AM..
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Old 28-01-2019, 11:13 AM   #1133
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hi

i bought all of my PC parts online from shopee/lazada.

most of their warranty are covered by corbell/convergence i believe right? this is my parts.

Processor
AMD Ryzen 7 2700X
Mainboard
Asus ROG STRIX B450-F GAMING
Memory
G.Skill - Trident Z RGB 16 GB (2 x 8 GB) DDR4-3200 Memory
Display
Acer Nitro VG271U P
Storage
Samsung M.2 860 EVO 250GB/500GB
Casing
Cooler Master MasterBox MB530P
PSU
SeaSonic FOCUS Plus 750 Gold
Audio
Logitech Z906
OS
Windows 10 Home Edition

i'm not sure whether is my PSU or motherboard issue, my friend and i build my new PC yesterday. when i try to power it on, the PSU and casing fan spin for a few seconds and stop, nothing is showing on my monitor.

i tried removed and reconnecting again but doesn't work. i did the bare minimum connection like one ram, no hdd and etc but still doesn't works. the motherboard do have "rgb" on when i switch on the psu.

my Seasonic Focus Plus Gold 750W PSU is bought from video pro from lazada and ASUS ROG STRIX B450-F GAMING is bought from asus gamer shop from lazada. i know seasonic is covered by corbell, what about my motherboard?

could i bring my whole pc down for check, do i need to bring their original packaging as well? i'm staying near to corbell office service
Hi there,

Apologies, we are unable to test your whole system for you.
You can bring the Seasonic PSU down to check.
If it's faulty, we will change for you.
For the processor, check the warranty sticker to see if it's our stock.
The rams if is our stock, will have our CT warranty sticker on it too.
As for the rest of the parts, they are not under us.
You will have to refer to their respective distributors.
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Old 28-01-2019, 11:31 AM   #1134
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Hi there,

Apologies, we are unable to test your whole system for you.
You can bring the Seasonic PSU down to check.
If it's faulty, we will change for you.
For the processor, check the warranty sticker to see if it's our stock.
The rams if is our stock, will have our CT warranty sticker on it too.
As for the rest of the parts, they are not under us.
You will have to refer to their respective distributors.
do i need to bring the original packaging and everything else in the box?
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Old 28-01-2019, 02:28 PM   #1135
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do i need to bring the original packaging and everything else in the box?
Processor - Full box set would be good.
PSU - Just the unit itself will do.
Rams - Whole kit as a matching pair.
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Old 01-03-2019, 09:27 PM   #1136
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ram RMA?

i got a G skill ripjaw RAM causing problem, window memory diagnostics tool says hardware problem deteted. Ram has CT sticker. Other than bringing both rams what else do i need to bring? how long does it take to do a 1 to 1 switch or repair?

G-Skill RipJawX 1600MHz CL9 @ 8GB

Last edited by cowyblock; 01-03-2019 at 09:34 PM..
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Old 04-03-2019, 10:27 AM   #1137
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i got a G skill ripjaw RAM causing problem, window memory diagnostics tool says hardware problem deteted. Ram has CT sticker. Other than bringing both rams what else do i need to bring? how long does it take to do a 1 to 1 switch or repair?

G-Skill RipJawX 1600MHz CL9 @ 8GB
Please bring as a kit to our service center for a check.
Our guys will advise from there after checking.
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Old 12-03-2019, 09:11 PM   #1138
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Where is your shop
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Old 03-04-2019, 11:59 PM   #1139
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Phantek enthoo evolv shfit mini itx tower

Hi, I purchased the phantek evolv shift mini itx tower.

The faulty PCIE Riser is causing high audio latency in my computer.
I tested it and confirm that the Riser is faulty.

Can i bring it down on Friday for exchange?

Thanks.
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Old 04-04-2019, 03:46 PM   #1140
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Hi, I purchased the phantek evolv shift mini itx tower.

The faulty PCIE Riser is causing high audio latency in my computer.
I tested it and confirm that the Riser is faulty.

Can i bring it down on Friday for exchange?

Thanks.
Hi there,

Please bring along with the local purchase receipt to our service center.
If tested faulty, we will exchange for you.
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