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Old 18-11-2018, 03:15 AM   #1126
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Hi, I have a Galax 1060 with spoilt hdmi output... Still under warranty. May I know how long will the RMA process be, whether it is an exchange or have to wait for the repair?

I donít have a spare GPU so hope the process will be quick!

Thanks.
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Old 19-11-2018, 10:09 AM   #1127
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Hi, I have a Galax 1060 with spoilt hdmi output... Still under warranty. May I know how long will the RMA process be, whether it is an exchange or have to wait for the repair?

I donít have a spare GPU so hope the process will be quick!

Thanks.
As long as there is no physical damage,
once tested faulty, we will change on the spot.
If there is no stock, we will take it in.
(It'll be easier to check for stock if you have the exact model)
Please bring your card down to our service center for a check.
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Old 29-11-2018, 11:01 PM   #1128
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Hi, I have a G.Skill F4-2400C17S-8GNT Ram that can't boot up my PC. How can I RMA it? I have local receipt for it.
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Old 01-12-2018, 01:52 PM   #1129
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Hi, my system is not able to boot up and I'm not sure whether if it is the motherboard, ram or CPU being faulty. Hence, is it possible to come down to the service center for troubleshooting services and if there is a fault can I have it rma?
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Old 03-12-2018, 10:33 PM   #1130
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Hi , can I check how long is my warranty for gskill trident z RGB?
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Old 04-12-2018, 10:33 AM   #1131
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Hi, I have a G.Skill F4-2400C17S-8GNT Ram that can't boot up my PC. How can I RMA it? I have local receipt for it.
Double check for our Corbell "CT" warranty sticker.
As long it's our stock, you can bring it down to our service center for checking.

Hi, my system is not able to boot up and I'm not sure whether if it is the motherboard, ram or CPU being faulty. Hence, is it possible to come down to the service center for troubleshooting services and if there is a fault can I have it rma?
Hi there,

We are not a PC troubleshooting/servicing shop.
Perhaps you can try SimLimSq, #02-32 PC Care & Solution.

Hi , can I check how long is my warranty for gskill trident z RGB?
Hi zacky,

It's product lifetime warranty.
Essentially as long as the model is still in production.
Make sure check for our warranty sticker too.
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Old 01-01-2019, 10:01 AM   #1132
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Hi,

I've got a Seasonic S12G-550 that blew up (got burnt smell inside). Could i check on what's the warranty period?

Corbell sticker shows Jan-2014 (will try to find the receipt).

EDIT: saw it's 5 years. Will come down to RMA.
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Old 03-01-2019, 10:07 AM   #1133
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Hi,

I've got a Seasonic S12G-550 that blew up (got burnt smell inside). Could i check on what's the warranty period?

Corbell sticker shows Jan-2014 (will try to find the receipt).

EDIT: saw it's 5 years. Will come down to RMA.
Yes, please bring it down for a check.
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Old 28-01-2019, 10:50 AM   #1134
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hi

i bought all of my PC parts online from shopee/lazada.

most of their warranty are covered by corbell/convergence i believe right? this is my parts.

Processor
AMD Ryzen 7 2700X
Mainboard
Asus ROG STRIX B450-F GAMING
Memory
G.Skill - Trident Z RGB 16 GB (2 x 8 GB) DDR4-3200 Memory
Display
Acer Nitro VG271U P
Storage
Samsung M.2 860 EVO 250GB/500GB
Casing
Cooler Master MasterBox MB530P
PSU
SeaSonic FOCUS Plus 750 Gold
Audio
Logitech Z906
OS
Windows 10 Home Edition

i'm not sure whether is my PSU or motherboard issue, my friend and i build my new PC yesterday. when i try to power it on, the PSU and casing fan spin for a few seconds and stop, nothing is showing on my monitor.

i tried removed and reconnecting again but doesn't work. i did the bare minimum connection like one ram, no hdd and etc but still doesn't works. the motherboard do have "rgb" on when i switch on the psu.

my Seasonic Focus Plus Gold 750W PSU is bought from video pro from lazada and ASUS ROG STRIX B450-F GAMING is bought from asus gamer shop from lazada. i know seasonic is covered by corbell, what about my motherboard?

could i bring my whole pc down for check, do i need to bring their original packaging as well? i'm staying near to corbell office service

Last edited by Elysium87; 28-01-2019 at 10:53 AM..
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Old 28-01-2019, 11:13 AM   #1135
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hi

i bought all of my PC parts online from shopee/lazada.

most of their warranty are covered by corbell/convergence i believe right? this is my parts.

Processor
AMD Ryzen 7 2700X
Mainboard
Asus ROG STRIX B450-F GAMING
Memory
G.Skill - Trident Z RGB 16 GB (2 x 8 GB) DDR4-3200 Memory
Display
Acer Nitro VG271U P
Storage
Samsung M.2 860 EVO 250GB/500GB
Casing
Cooler Master MasterBox MB530P
PSU
SeaSonic FOCUS Plus 750 Gold
Audio
Logitech Z906
OS
Windows 10 Home Edition

i'm not sure whether is my PSU or motherboard issue, my friend and i build my new PC yesterday. when i try to power it on, the PSU and casing fan spin for a few seconds and stop, nothing is showing on my monitor.

i tried removed and reconnecting again but doesn't work. i did the bare minimum connection like one ram, no hdd and etc but still doesn't works. the motherboard do have "rgb" on when i switch on the psu.

my Seasonic Focus Plus Gold 750W PSU is bought from video pro from lazada and ASUS ROG STRIX B450-F GAMING is bought from asus gamer shop from lazada. i know seasonic is covered by corbell, what about my motherboard?

could i bring my whole pc down for check, do i need to bring their original packaging as well? i'm staying near to corbell office service
Hi there,

Apologies, we are unable to test your whole system for you.
You can bring the Seasonic PSU down to check.
If it's faulty, we will change for you.
For the processor, check the warranty sticker to see if it's our stock.
The rams if is our stock, will have our CT warranty sticker on it too.
As for the rest of the parts, they are not under us.
You will have to refer to their respective distributors.
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Old 28-01-2019, 11:31 AM   #1136
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Hi there,

Apologies, we are unable to test your whole system for you.
You can bring the Seasonic PSU down to check.
If it's faulty, we will change for you.
For the processor, check the warranty sticker to see if it's our stock.
The rams if is our stock, will have our CT warranty sticker on it too.
As for the rest of the parts, they are not under us.
You will have to refer to their respective distributors.
do i need to bring the original packaging and everything else in the box?
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Old 28-01-2019, 02:28 PM   #1137
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do i need to bring the original packaging and everything else in the box?
Processor - Full box set would be good.
PSU - Just the unit itself will do.
Rams - Whole kit as a matching pair.
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