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-   -   RE : Forums contact window and sales & RMA reserved items @ service center : (https://forums.hardwarezone.com.sg/corbell-ecustomer-service-center-166/re-forums-contact-window-sales-rma-reserved-items-%40-service-center-3483110.html)

clon22 14-11-2011 12:55 PM

RE : Forums contact window and sales & RMA reserved items @ service center :
 
Hi all,

Been checking our forum accounts recently
and realised that its pretty messy.
Here's a break down on our user accounts.

For all tech and general tech related issues, please look for :
Corbell-Service

For sales and product related info, can look for :
Bluegrass_Corbell, @Corbell

MSI, MSI Twinfrozr club,
me

Mini-update for my side:
With more responsibilities and piling work, I might not always be able to help check for stocks, special indents or special queries. etc
Please please call in and check instead.



Just for info,
@Corbell is a new Corbell featured tag which will be used by
the sales and marketing dept.
Product and sales info will generally come from them. :)

For chit-chat, can contact me. (J/K)
http://i76.photobucket.com/albums/j3...ocx2008s34.gifhttp://i76.photobucket.com/albums/j3...ocx2008s31.gif:D



Regarding RMA and sales/RMA reservation :

Do not wish go too in-depth into this actually.
Just note that standard RMA periods are usually 6-8weeks.
It is basically an industry standard.
The item is not sent individually which many have that misconception.
Its accumulated and sent in bulk as a whole.
More info, feel free to check with us :)


More important part is this.
Pertaining to RMA/sales reservation.
I saw a big stack of cards and accessories ranging from
GPUs for exchange, GPUs for loan, 24pin/8pin& SATA modular cables,
and even case accessories.

After checking with the tech guys, most were reserved by customers who
called in to reserve because it was urgent.
Some were from online users and some were for sales and purchase.

All these "reserved & urgent" stuff will be released within a period of 7 days from now on.
Some users called/PM to reserve saying it was urgent but never appear in the end or maybe they did come but didn't inform the tech guys.
Some were for purchase, some for RMA.
If you already had an arrangement prior to your visit, be it PM/call in,
please identity youself or inform them when you are here so as to avoid any mis-communication.
:)

http://i76.photobucket.com/albums/j3...eservation.jpg


Updated*

clon22 05-04-2012 11:44 AM

"Reservation" shelf full again.

http://i76.photobucket.com/albums/j3...p/IMG_0675.jpg


http://i76.photobucket.com/albums/j3...ns/ocx0927.gif

robinhudda123 05-04-2012 12:31 PM

Very very thanks for sharing this post with us ...

clon22 31-05-2012 04:03 PM

Hi guys,
I will be away for approx. 2 weeks from tomorrow(1stJun) onwards.
Furthermore, its IT show next week.
Expect delayed replies.
Preferably for any issues or queries, please call-in instead. :)

http://i76.photobucket.com/albums/j3...ns/ocx0903.gif

clon22 13-06-2012 10:06 AM

Morning everyone, I'm back. :D
lol

clon22 03-09-2012 09:37 AM

Updated contact list.

clon22 18-02-2013 12:04 PM

Update :

CNY house keeping :
I have CDs, manual books, Crossfire cables, memory reservation RMA,
RMA uncollected for 6-14mths.
All these will be removed for by the end of the mth if still uncollected. :S

clon22 14-03-2013 01:27 PM

Update :

I will be gone for reservist next week till end of the mth.
Please don't PM me unless its just general inquiries that can be replied at a later date.
RMA, tech issues wise, please check with Corbell-service or
even better, to call in directly. :D
Anything TwinFrozr, please check at TwinFrozr Club or facebook.
https://www.facebook.com/MsiTwinFrozrClubSg
Twin Frozr Club - www.hardwarezone.com.sg
The bros there will help too. :)

clon22 28-03-2013 10:30 AM

I'm back from reservist! :D

clon22 03-06-2013 01:49 PM

Hi guys,
I will not be in SG the whole of this week.
Est. to be back sometime next week.
Please call in to office or check with Corbell-service if there's anything pertaining to rma.

TFC related, please drop a PM or msg in Club thread. :)

clon22 11-06-2013 05:47 PM

Back! :D
*If some are enquiring, G45 Gaming shipment delayed due to Dragon-boat festival is a
public holiday @ Taiwan/HK/China. @@

clon22 04-11-2013 06:57 PM

Just to update thatm
I will not be in SG for the whole of this week.
Please call in to office straight, if you have any inquires. :)

clon22 11-11-2013 02:03 PM

Hi guys,

I'm back back back! :D
Time to put things back in-order. XD

blazingfield 14-12-2013 12:07 PM

Hi if I want to RMA my PSU. Can go down SLS to do it?

Corbell-Service 17-12-2013 09:51 AM

Quote:

Originally Posted by blazingfield (Post 81925690)
Hi if I want to RMA my PSU. Can go down SLS to do it?

May I know what brand and model are you holding on?
If your PSU is within 1 to 1 exchange shop policy, you may bring there.

Otherwise you may need to come down to our service center for RMA. Cheers :)


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