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Bank of China Elite Miles World Mastercard

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Old 28-07-2019, 04:39 PM   #511
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They have been giving reward points on all spending, even including ALL not eligible spending so let you feel happy first, and then claw back the points from all those not eligible spending one month later.

It is like to set trap for you to spend.

Can call MAS to complain.
any other banks do the same practice?
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Old 28-07-2019, 11:49 PM   #512
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certain banks practice clawbacks such as BOC and UOB. this is covered in most bank's T&C
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Old 30-07-2019, 07:32 PM   #513
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They retracted all points awarded for Youtrip and Dash top up earlier this year.
BOC retracted points for up to how many months? Only one month or all points from not eligible spending accumulated few months? If few months accumulation then really look like a trap. Their problem of not able to filter correctly from the start become customer problem.
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Old 30-07-2019, 07:37 PM   #514
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BOC retracted points for up to how many months? Only one month or all points from not eligible spending accumulated few months? If few months accumulation then really look like a trap. Their problem of not able to filter correctly from the start become customer problem.

From the 1st day.
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Old 31-07-2019, 12:10 AM   #515
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their system doesn't seem capable to cross out these txns upfront, periodically they does a sweep of the unclean awarded points. happened twice to me alr.
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Old 31-07-2019, 06:06 AM   #516
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their system doesn't seem capable to cross out these txns upfront, periodically they does a sweep of the unclean awarded points. happened twice to me alr.
same happened to me 2x also, last month and this month
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Old 13-08-2019, 06:46 AM   #517
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I redeemed my point to miles last week for krisflyer, from your guys' experience, when this will be reflected into krisflyer account?
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Old 13-08-2019, 09:11 AM   #518
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mine took around 1 mth if I can recall correctly

had to call a few times to check on status too
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best geneco codes for you, pm me
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Old 13-08-2019, 09:29 AM   #519
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Already stopped using this card as there is critical issues like
- Points awarded will be clawed back after one or a few months later without any explanation.
- Points redemption (if still any point left when you think you have enought point to redeem :-) will take months long to credit into your KF account
- You need to download and to fill the stupid form and email to them to redeem the points.

My one, and only one KF redemption took 1.5 month, even with many email to chase after.

Last edited by zumaba; 13-08-2019 at 09:43 AM..
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Old 13-08-2019, 09:05 PM   #520
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mine took around 1 mth if I can recall correctly

had to call a few times to check on status too
calling BoC call center is a pain, is there any other way to reach them?
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Old 13-08-2019, 09:20 PM   #521
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I redeemed my point to miles last week for krisflyer, from your guys' experience, when this will be reflected into krisflyer account?
Just transfered recently. Took 5 weeks
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Old 14-08-2019, 07:20 AM   #522
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Just transfered recently. Took 5 weeks
do you chase after the call center? it is auto
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Old 14-08-2019, 12:31 PM   #523
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calling BoC call center is a pain, is there any other way to reach them?
i always call b4 i sleep, off-peak.
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Old 16-08-2019, 09:16 PM   #524
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called and CSO said that Singpost are government related services.....
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Old 16-08-2019, 09:25 PM   #525
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called and CSO said that Singpost are government related services.....
Yes. The MCC is gov
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