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Double charge EZ-Reload

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Old 10-11-2018, 01:15 PM   #1
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Double charge EZ-Reload

Any experience having been double charged because of EZ-Reload? What are the steps to get the money refunded?
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Old 12-11-2018, 12:10 PM   #2
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no way to double reload la. unless u 2359 and 0000hrs
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Old 07-12-2018, 04:42 PM   #3
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I got double charge also and drop them an email but yet to get reply. I going to call them tomorrow
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Old 07-12-2018, 05:28 PM   #4
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Double charge for what, for the carpark payment or double deduct your reload amount?

I got double charge also and drop them an email but yet to get reply. I going to call them tomorrow
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Old 07-12-2018, 05:42 PM   #5
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Double charge for what, for the carpark payment or double deduct your reload amount?
Double deduct reload amount
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Old 07-12-2018, 05:55 PM   #6
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just wait for your official credit card statement. its probably a holding sum. not double charged.
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Old 07-12-2018, 09:43 PM   #7
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I was actually double charge by EZ link in Oct and was deducted twice on my credit card. Called EZ link and emailed them for the refund, only now then they sent me an email say will refund my in 10 -13 days time. Lets see if they will refund me.

What is frustrating to me is the waiting time for the customer service to answer your call...haizz
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Old 08-12-2018, 09:33 AM   #8
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My credit was double charged and they refunded successfully.
However be prepared to wait for a very long time.
It took them close to 1.5 months and several chaser calls/emails for them to refund back the money.
Ts should probably email them to start the process
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