EZLink or NETS Flashpay with credit cards

winningeleven

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Hi. I tried to top up my nets flashpay card thru credit card using nets app but the NFC failed to detect the card . My credit card transaction show the amount being deducted but no amounts is debited into the card. So how to resolve this ?
 

reddevil0728

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Hi. I tried to top up my nets flashpay card thru credit card using nets app but the NFC failed to detect the card . My credit card transaction show the amount being deducted but no amounts is debited into the card. So how to resolve this ?
have you contacted nets?
 

winningeleven

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Yea so now that you have time have you contacted them?
Thank. I thought they operated office hours and found out they are from 9am to 9pm. Called them and they checked that the transaction which did not go thru will be refunded back to the credit card issue bank..just that the bank side transaction will take some day to update.
 

CrashWire

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Called them and they checked that the transaction which did not go thru will be refunded back to the credit card issue bank..just that the bank side transaction will take some day to update.
Should be fine. The transaction will take up to 30 days to drop off from your card, usually around 7 days.
 
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