I had canceled the HSBC Visa Infinite. This was my first renewal. To be fair, I don't really spend on this card. I checked the amount and it was only just slightly more than $30,000.
They offered me a 50% discount at $248 without renewal perks, and I thought it was the main reason that triggered to terminate my card (they simply thought I am desperate with Visa Infinite card?). I am fine actually to pay for the renewal fee on my third year since all people are renewing at 100 points (75100 reward points).
Why am I being discriminated?
After they shared the final offer and telling they had tried obtaining the 75100 points renewal offers but was declined by marketing department, I told them to transfer all my points to Krisflyers and proceed to cancel my card. They ask, why? I said, please understand your customers' profile before calling... I qualified more than your so-called $250k per annum requirements, and I don't take threat (at least I felt this way), I felt insulted...
What is $488 per annum? Let alone, $248?!!? Anyone who qualify this card, whether $120k or above $250k income, a fee of $488 is nothing! A easy vegetarian meal with family at Ling Zhi cost me not less than $400 every times.
I told them, HSBC Visa Infinite is very far away from premium... before they talk loudly, please just settle their hotline!