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Mastercard tap in TransitLink

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Old 13-04-2019, 06:59 PM   #1486
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It’s not tagged under transitlink for this

That’s mainly top up.

On my ocbc which I’ve used previously , it’s tagged under bus/MRT in transaction

The 1.5% cashback T&C excludes TRANSITLINK*, TRANSIT LINK*, TRANSIT LINK PL, TRANSIT so I think it's quite unlikely.
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Old 13-04-2019, 07:16 PM   #1487
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Itís not tagged under transitlink for this

Thatís mainly top up.

On my ocbc which Iíve used previously , itís tagged under bus/MRT in transaction
Hopefully they don't exclude it some months down the road then
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Old 14-04-2019, 09:10 AM   #1488
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Any idea what to fill in CAN portion when we make claim if we use master card? Trying key MasterCard number can’t go through. Thanks
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Old 14-04-2019, 09:16 AM   #1489
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Any idea what to fill in CAN portion when we make claim if we use master card? Trying key MasterCard number canít go through. Thanks
Wait for the charges to be finalised in your simplygo account. Then file a claim through that entry
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Old 14-04-2019, 02:52 PM   #1490
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I used my scbc unlimited card on 6 apr, till now my cc havent got billed for the rides.

Anyone else same issue?
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Old 14-04-2019, 03:06 PM   #1491
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I used my scbc unlimited card on 6 apr, till now my cc havent got billed for the rides.

Anyone else same issue?
It will take some time for the posted amount to be shown on the Credit Card statement.


How would I be billed for transit payments using Mastercard contactless bank card?


The transactions will be processed, accumulated and charged to your contactless bank cards with the merchant descriptor name ďBUS/MRTĒ. Depending on your Issuing Bank, postings may not be reflected immediately in your credit/debit/prepaid card accounts.*

For Mastercard contactless bank cards, fare charges will be accumulated for up to 5 days or after a total of $15 is spent on transit fares, whichever is earlier.*

Last edited by NTTDoCoMo; 14-04-2019 at 03:10 PM..
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Old 14-04-2019, 03:34 PM   #1492
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Any idea what to fill in CAN portion when we make claim if we use master card? Trying key MasterCard number can’t go through. Thanks
Just curious. Wrong charge ?
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Old 14-04-2019, 03:43 PM   #1493
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CSO says need to wait to be billed then can submit claim. App also can't submit claim I think
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Old 14-04-2019, 04:53 PM   #1494
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It will take some time for the posted amount to be shown on the Credit Card statement.


How would I be billed for transit payments using Mastercard contactless bank card?


The transactions will be processed, accumulated and charged to your contactless bank cards with the merchant descriptor name ďBUS/MRTĒ. Depending on your Issuing Bank, postings may not be reflected immediately in your credit/debit/prepaid card accounts.*

For Mastercard contactless bank cards, fare charges will be accumulated for up to 5 days or after a total of $15 is spent on transit fares, whichever is earlier.*
Lol im definitely past the 5 days. Ive been using icbc for months now and the charge comes in after 3-4 days.
Thats why curious nothing on scb after a week. Hope they forgot. :X
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Old 15-04-2019, 09:00 AM   #1495
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1 question can simplygo be use to access sentosa express?
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Old 15-04-2019, 02:04 PM   #1496
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Can see the transaction in simplygo app, but how to file claim through the entry?

Wait for the charges to be finalised in your simplygo account. Then file a claim through that entry
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Old 15-04-2019, 02:20 PM   #1497
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Can see the transaction in simplygo app, but how to file claim through the entry?
Tap on the part of the trip you want to dispute.
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Old 15-04-2019, 03:07 PM   #1498
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Can see the transaction in simplygo app, but how to file claim through the entry?
The entry turn green yet? If the box is still grey it is not posted yet
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Old 15-04-2019, 05:21 PM   #1499
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How to do that? Can file through app or need pc?

Tap on the part of the trip you want to dispute.
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Old 15-04-2019, 05:29 PM   #1500
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How to do that? Can file through app or need pc?
Can do it through app
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