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Old 03-05-2019, 11:08 PM   #1591
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What's this 10cents keep getting deducted from my cc
They will deduct 10cents from your card account around once every 5 days to make sure that the card account you used is still active and not reported as lost card or cancelled account.

It is simply an pre-authorization check and will not be posted to your account. Only the actual rail / bus trip fare will be charged.
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Old 03-05-2019, 11:27 PM   #1592
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What's this 10cents keep getting deducted from my cc
It is pre-authorisation/holding charge.
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Old 05-05-2019, 08:47 AM   #1593
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For those who submitted claims before, what is the 'ID Number' which we need to key in?

Thanks.
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Old 05-05-2019, 09:57 AM   #1594
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Your IC number
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Old 05-05-2019, 10:16 AM   #1595
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I didn't even bother about the ID Number. I just gave a random 4 digits and still got approved for the claims.

ID does not equates to NRIC, it can mean many things. If they want NRIC then they better spell it outright.
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Old 05-05-2019, 10:43 AM   #1596
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I didn't even bother about the ID Number. I just gave a random 4 digits and still got approved for the claims.

ID does not equates to NRIC, it can mean many things. If they want NRIC then they better spell it outright.
thanks. 2nd bad experience so far with this simplygo.

previously was a case of 'missed exit' at MRT but the problem resolved on its own (somewhat, I did call in to enquire) within 3 days.

this time, I was charged the full MRT trip despite staying within the 45 min transfer allowance from the previous trip (a bus). the whole journey was also below 2 hr.

I tot it will resolve on its own (did not call in this time). and it didn't. so have to make claim now. sian. they need to improve the system - cannot be every week or two got a problem. I wonder how many users actually diligently check every trip in the app and discover such lapses...
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Old 05-05-2019, 10:46 AM   #1597
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Still glitchy. I kena many times bus trips did not reflect until 3 days later. The other day 2 trips few hours apart become 1 trip + surcharge reflected as entered and exited at same MRT station. That corrected itself within few hours though
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Old 05-05-2019, 12:32 PM   #1598
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Anyone know? Is it for the SCB promo once hit $10+ spends on rides can change to another promotion credit card?
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Old 05-05-2019, 12:57 PM   #1599
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Anyone know? Is it for the SCB promo once hit $10+ spends on rides can change to another promotion credit card?
I believe you can join using as many cards as you can... each card has its own promo. Once done with one card, move on to another.
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Old 11-05-2019, 10:20 PM   #1600
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Any idea when will VISA be joining this program?
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Old 15-05-2019, 10:47 PM   #1601
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Any idea when will VISA be joining this program?
16th May onwards can use Visa through the app from one of the emails that I received when I attempted to register a Visa card
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Old 16-05-2019, 09:24 AM   #1602
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Can I use the MasterCard stored in my iPhone Apple pay to tap to travel on bus?
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Old 16-05-2019, 09:44 AM   #1603
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Can I use the MasterCard stored in my iPhone Apple pay to tap to travel on bus?
Yes you can.
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Old 16-05-2019, 11:58 AM   #1604
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Any idea when will VISA be joining this program?
6 June 2019.
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Old 16-05-2019, 12:36 PM   #1605
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Yes you can.
need fingerprint too?
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