HWZ Forums

Login Register FAQ Mark Forums Read

OCBC Titanium Mastercard

Like Tree177Likes
Reply
 
LinkBack Thread Tools
Old 15-10-2019, 04:33 PM   #2686
Featured Sponsor for Money Mind, EDMW
 
OCBC Bank's Avatar
 
Join Date: Sep 2013
Posts: 5,584
okay. let me add more details into it.

Assuming that my statement state is oct 1st and my payment due date is Oct 20th. statement balance is SGD40 and I received SGD 30 on Oct 10th. coming Oct 20th, how much should I pay?
Hi there,

Rebates are generally used to offset the following's month bill.
Could you drop us a secured mail on this, and let us have the 16 digit reference number thereafter?

We will arrange for our service executive to check on your account and advise further.

^DG
__________________
We will do our best to respond to your posts as quickly as we can. However, outside of office hours and for urgent matters, please call 1800 363 3333.

OCBC Bank: Follow us on Twitter | Like us on Facebook
OCBC Bank is offline   Reply With Quote
Old 15-10-2019, 04:40 PM   #2687
Senior Member
 
Join Date: Jan 2008
Posts: 1,138
Hi there,

Rebates are generally used to offset the following's month bill.
Could you drop us a secured mail on this, and let us have the 16 digit reference number thereafter?

We will arrange for our service executive to check on your account and advise further.

^DG
Thanks for the advice.

I would rather pay SGD 40 to settle all outstanding than taking a call for such small matter.

In any other bank, it will be a straight answer that either it offsets or it does not.
fr33d0m is offline   Reply With Quote
Old 15-10-2019, 05:41 PM   #2688
Junior Member
 
Join Date: Apr 2019
Posts: 3
Hi camphao,

B&H Photo MCC is likely to be in the eligible listing for 10X OCBC$. However, if you are making a purchase in the relevant categories (such as electronics - cameras), we will grant you the 10X OCBC$.

Please keep a copy of the invoice, and get in touch with us once the transaction has been posted.

Thank you.

^DG
Thank you for your reply! I am writing in to clarify on two things

1.) For bhphotovideo.com, based on their current MCC, they are valid for 10x OCBC$.
2.) In the event that the 10X OCBC$ is not automatically awarded, I can write in to OCBC for purchases made under the relevant categories.

In the event of scenario 2, are camera-related accessories such as bags, carrying cases valid?

Also, I would like to ask if reddotphoto.com.sg and their retail outlet Red Dot Photo qualify for 10x OCBC$

Thank you so much!
camphao is offline   Reply With Quote
Old 15-10-2019, 06:08 PM   #2689
Junior Member
 
Join Date: Dec 2011
Posts: 26
Hi CSO
I recently made an online purchase for camera on iShopChangi. To my astonishment, this does not qualify for online shopping. I understand that points are awarded based on MCC code and customers are at the mercy of this. What is amusing to me is that my secured mailbox exchange requested for receipt asking for purchase details. After I provided, my appeal was rejected. I am not sure how does OCBC want to tag the transactions but iShopChangi is an online platform and I purchased an electronic item. If your team does not bother to even review but just look at MCC code, then please dont waste our time to ask for receipts and proof of purchase etc. Thank goodness it takes almost two weeks to get a response everytime we reply.
Tiffany1990 is offline   Reply With Quote
Old 16-10-2019, 11:11 AM   #2690
Featured Sponsor for Money Mind, EDMW
 
OCBC Bank's Avatar
 
Join Date: Sep 2013
Posts: 5,584
Hi CSO
I recently made an online purchase for camera on iShopChangi. To my astonishment, this does not qualify for online shopping. I understand that points are awarded based on MCC code and customers are at the mercy of this. What is amusing to me is that my secured mailbox exchange requested for receipt asking for purchase details. After I provided, my appeal was rejected. I am not sure how does OCBC want to tag the transactions but iShopChangi is an online platform and I purchased an electronic item. If your team does not bother to even review but just look at MCC code, then please dont waste our time to ask for receipts and proof of purchase etc. Thank goodness it takes almost two weeks to get a response everytime we reply.
Dear Tiffany1990

Thank you for your feedback

We have replied before to other queries in this thread, that purchases with iShopChangi will not earn 10X

We are sorry we are not able to accord for the purchase

^Sh
__________________
We will do our best to respond to your posts as quickly as we can. However, outside of office hours and for urgent matters, please call 1800 363 3333.

OCBC Bank: Follow us on Twitter | Like us on Facebook
OCBC Bank is offline   Reply With Quote
Old 16-10-2019, 12:58 PM   #2691
Junior Member
 
Join Date: Dec 2011
Posts: 17
Hi vicyeo111,

We apologise for the delay, but we are still checking on Club 21.

These brands will be eligible for 10X OCBC$.

If a purchase is made and the bonus OCBC$ was not awarded, just drop us a private message here, and we will help you sort it out.

Michael Kors
Coach
Bottega Veneta
Long Champ
Hermes
Valentino
Christian Dior
Chanel
Kate Spade
Celine
Louis Vuitton
Balenciaga

Should there be other brands that you are interested in making a purchase with, but is not mentioned above. Do let us know so that we can check on it.

^DG
Hi OCBC,

Like to know if the following merchants are eligible for 10x OCBC$. TIA...
Gucci
Longchamp
Faure le page
Kenzo

hi OCBC,

saw the answer for Long Champ..
kindly check for the following brands please.. TIA..

Gucci
Abercrombie & Fitch
Faure le page
Kenzo
spitter99 is offline   Reply With Quote
Old 16-10-2019, 04:28 PM   #2692
Featured Sponsor for Money Mind, EDMW
 
OCBC Bank's Avatar
 
Join Date: Sep 2013
Posts: 5,584
Thank you for your reply! I am writing in to clarify on two things

1.) For bhphotovideo.com, based on their current MCC, they are valid for 10x OCBC$.
2.) In the event that the 10X OCBC$ is not automatically awarded, I can write in to OCBC for purchases made under the relevant categories.

In the event of scenario 2, are camera-related accessories such as bags, carrying cases valid?

Also, I would like to ask if reddotphoto.com.sg and their retail outlet Red Dot Photo qualify for 10x OCBC$

Thank you so much!
Hi there,

Apologies for the typo in our previous reply. What we meant to say is that the MCC for B&H Photo is not likely to be eligible, but if you are making a camera purchase, we will grant you the 10X OCBC$.

This does not apply to carrying cases and bags.

Red Dot Photo will not be eligible for 10X OCBC$.

^DG
__________________
We will do our best to respond to your posts as quickly as we can. However, outside of office hours and for urgent matters, please call 1800 363 3333.

OCBC Bank: Follow us on Twitter | Like us on Facebook
OCBC Bank is offline   Reply With Quote
Old 16-10-2019, 04:32 PM   #2693
Featured Sponsor for Money Mind, EDMW
 
OCBC Bank's Avatar
 
Join Date: Sep 2013
Posts: 5,584
hi OCBC,

saw the answer for Long Champ..
kindly check for the following brands please.. TIA..

Gucci
Abercrombie & Fitch
Faure le page
Kenzo
Apologies for the delay, spitter99.

The mentioned merchants are eligible for 10X OCBC$.

^DG
__________________
We will do our best to respond to your posts as quickly as we can. However, outside of office hours and for urgent matters, please call 1800 363 3333.

OCBC Bank: Follow us on Twitter | Like us on Facebook
OCBC Bank is offline   Reply With Quote
Old 17-10-2019, 01:42 PM   #2694
Junior Member
 
Join Date: Oct 2019
Posts: 2
Hi OCBC, I seem to be missing bonus miles in my statements. Can you send me a PM?
random_1990 is offline   Reply With Quote
Old 17-10-2019, 03:08 PM   #2695
Senior Member
 
silverbomb's Avatar
 
Join Date: Jul 2008
Posts: 1,337
Hi there jiaklormee

Thanks for your patience

Earnest & Collective http://www.earnestcollective.com/ will not earn 10x

^Sh
hi ocbc, earnest collective are selling shoes. if we can provide the invoice showing the shoe purchase?
silverbomb is offline   Reply With Quote
Old 17-10-2019, 04:35 PM   #2696
Featured Sponsor for Money Mind, EDMW
 
OCBC Bank's Avatar
 
Join Date: Sep 2013
Posts: 5,584
Hi OCBC, I seem to be missing bonus miles in my statements. Can you send me a PM?
Hi there,

We will be sending you a PM shortly.

^DG
__________________
We will do our best to respond to your posts as quickly as we can. However, outside of office hours and for urgent matters, please call 1800 363 3333.

OCBC Bank: Follow us on Twitter | Like us on Facebook
OCBC Bank is offline   Reply With Quote
Old 17-10-2019, 04:36 PM   #2697
Featured Sponsor for Money Mind, EDMW
 
OCBC Bank's Avatar
 
Join Date: Sep 2013
Posts: 5,584
hi ocbc, earnest collective are selling shoes. if we can provide the invoice showing the shoe purchase?
Hi silverbomb,

All Earnest Collective transactions will not be eligible for 10X OCBC$.

^DG
__________________
We will do our best to respond to your posts as quickly as we can. However, outside of office hours and for urgent matters, please call 1800 363 3333.

OCBC Bank: Follow us on Twitter | Like us on Facebook
OCBC Bank is offline   Reply With Quote
Old 17-10-2019, 06:29 PM   #2698
Junior Member
 
Join Date: Oct 2019
Posts: 2
Hi there,

We will be sending you a PM shortly.

^DG
Hi OCBC, I can't reply to your PM cos my post count is below 10, but the reference number you requested is:

Credit card & rewards enquiry (ref no.: 2019101709347543)

You can reply to the PM if you need anything else from me thanks
random_1990 is offline   Reply With Quote
Old 17-10-2019, 07:29 PM   #2699
Senior Member
 
silverbomb's Avatar
 
Join Date: Jul 2008
Posts: 1,337
Hi silverbomb,

All Earnest Collective transactions will not be eligible for 10X OCBC$.

^DG
wouldn't it fall under this category, for shoe and bag purchases?

silverbomb is offline   Reply With Quote
Old 18-10-2019, 12:09 AM   #2700
Junior Member
 
Join Date: Oct 2019
Posts: 15
Lightbulb A question for all sneakerheads

I am curious as a sneakerhead, are the stores below eligible for 10x OCBC$? All the stuff I like are all basketball or skate oriented stuff. It will be nice to get the reward points to maybe get more vouchers lol

Especially for the stores below:

Nike
Under Armour
Adidas
Timberland
RSH / Royal Sporting House
JD Sports
Footlocker
Hoops Factory
Limited Edt (specifically, if possible, L.E. Ballpark @ 313 and Peninsula , L.E. Way @ 313, L.E. Outlet @ 313, Limited Edt @ Jem, and L.E. Underground @ Vivo)

Maybe as a bonus, I will like to ask about tech stores, will they also be eligible for 10X OCBC$ ?

Challenger
Courts
Harvey Norman
Best Denki
Gain City
Apple (including Apple Online)
Google (for the Pixel phones)
Sony
Huawei
Xiaomi / Mi Store
timblackwhite is offline   Reply With Quote
Reply
Important Forum Advisory Note
This forum is moderated by volunteer moderators who will react only to members' feedback on posts. Moderators are not employees or representatives of HWZ. Forum members and moderators are responsible for their own posts.

Please refer to our Terms of Service for more information.


Thread Tools

Posting Rules

Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On