HWZ Forums

Login Register FAQ Mark Forums Read

OCBC Titanium Mastercard

Like Tree175Likes
Reply
 
LinkBack Thread Tools
Old 08-11-2019, 07:53 PM   #2761
Featured Sponsor for Money Mind, EDMW
 
OCBC Bank's Avatar
 
Join Date: Sep 2013
Posts: 5,218
Hello, OCBC. Thank you very much for helping me out always.
I am planning to purchase BOSE sound system at Atlas Sound & Vision (millennium walk outlet). Is this purchase eligible for x10 bonus?
Kindly advise.
Thanks!
Yes it is!

Atlas Sound & Vision's MCC is coming in as eligible

^Sh
__________________
We will do our best to respond to your posts as quickly as we can. However, outside of office hours and for urgent matters, please call 1800 363 3333.

OCBC Bank: Follow us on Twitter | Like us on Facebook
OCBC Bank is offline   Reply With Quote
Old 17-11-2019, 12:05 PM   #2762
Arch-Supremacy Member
 
bladez87's Avatar
 
Join Date: Dec 2008
Posts: 17,080
My OCBC TR card had a fraudulent charge from Amazon EU 3-4 weeks ago and I have made multiple calls to OCBC hotline to inform of this issue, for the bank to reverse the transaction or at least issue a temp credit while the investigation is being done.

However, OCBC chose to do nothing, and now I am going to be hit with late payment penalty and interest for a fraudulent transaction which they have been duly informed 3 weeks prior.

And it seems that I am not the only case as the OCBC staff acknowledged that this is a widespread issue within the bank and from what I understand, the people who were advised to just leave the fraud charge unpaid were subsequently slapped with the late fee and interest, as well as a hit on their Credit Rating on CBS.
__________________
Sent by me, who knows nothing!
bladez87 is offline   Reply With Quote
Old 17-11-2019, 03:44 PM   #2763
Master Member
 
Join Date: May 2007
Posts: 4,800
My OCBC TR card had a fraudulent charge from Amazon EU 3-4 weeks ago and I have made multiple calls to OCBC hotline to inform of this issue, for the bank to reverse the transaction or at least issue a temp credit while the investigation is being done.

However, OCBC chose to do nothing, and now I am going to be hit with late payment penalty and interest for a fraudulent transaction which they have been duly informed 3 weeks prior.

And it seems that I am not the only case as the OCBC staff acknowledged that this is a widespread issue within the bank and from what I understand, the people who were advised to just leave the fraud charge unpaid were subsequently slapped with the late fee and interest, as well as a hit on their Credit Rating on CBS.
Just realise that they haven reverse that fraudulent charge on my account also. Same relates to

Amazon *Mktplce EU-IT 800-279-6620 LUX
FOREIGN CURRENCY EUR 39.16

Do we need to lodge a complain to MAS before OCBC will take action? why is it affecting users credit rating?
swordspirit is online now   Reply With Quote
Old 18-11-2019, 08:29 AM   #2764
Arch-Supremacy Member
 
bladez87's Avatar
 
Join Date: Dec 2008
Posts: 17,080
Just realise that they haven reverse that fraudulent charge on my account also. Same relates to

Amazon *Mktplce EU-IT 800-279-6620 LUX
FOREIGN CURRENCY EUR 39.16

Do we need to lodge a complain to MAS before OCBC will take action? why is it affecting users credit rating?
You don't pay up before due date, it becomes an unpaid balance.
Prompt payment is part of credit ratigg evaluation and Unpaid balance affects the credit rating evaluation negatively.
CBS does not know why you unpaid, only that you unpaid and how much.
bladez87 is offline   Reply With Quote
Old 18-11-2019, 12:39 PM   #2765
Master Member
 
Join Date: May 2007
Posts: 4,800
You don't pay up before due date, it becomes an unpaid balance.
Prompt payment is part of credit ratigg evaluation and Unpaid balance affects the credit rating evaluation negatively.
CBS does not know why you unpaid, only that you unpaid and how much.
Other banks procedure would have been to issue a credit to that "unpaid" amount under dispute so that it does not appears has unpaid with outstanding interest.

So this become a problem with OCBC when they dont do anything at this point of time while transaction under dispute.
swordspirit is online now   Reply With Quote
Old 18-11-2019, 01:28 PM   #2766
Featured Sponsor for Money Mind, EDMW
 
OCBC Bank's Avatar
 
Join Date: Sep 2013
Posts: 5,218
My OCBC TR card had a fraudulent charge from Amazon EU 3-4 weeks ago and I have made multiple calls to OCBC hotline to inform of this issue, for the bank to reverse the transaction or at least issue a temp credit while the investigation is being done.

However, OCBC chose to do nothing, and now I am going to be hit with late payment penalty and interest for a fraudulent transaction which they have been duly informed 3 weeks prior.

And it seems that I am not the only case as the OCBC staff acknowledged that this is a widespread issue within the bank and from what I understand, the people who were advised to just leave the fraud charge unpaid were subsequently slapped with the late fee and interest, as well as a hit on their Credit Rating on CBS.
You don't pay up before due date, it becomes an unpaid balance.
Prompt payment is part of credit ratigg evaluation and Unpaid balance affects the credit rating evaluation negatively.
CBS does not know why you unpaid, only that you unpaid and how much.
Hi bladez87,

We would like to check on this.

Please drop us a private message with your bank registered mobile number.

^DG
__________________
We will do our best to respond to your posts as quickly as we can. However, outside of office hours and for urgent matters, please call 1800 363 3333.

OCBC Bank: Follow us on Twitter | Like us on Facebook
OCBC Bank is offline   Reply With Quote
Old 18-11-2019, 01:29 PM   #2767
Featured Sponsor for Money Mind, EDMW
 
OCBC Bank's Avatar
 
Join Date: Sep 2013
Posts: 5,218
Just realise that they haven reverse that fraudulent charge on my account also. Same relates to

Amazon *Mktplce EU-IT 800-279-6620 LUX
FOREIGN CURRENCY EUR 39.16

Do we need to lodge a complain to MAS before OCBC will take action? why is it affecting users credit rating?
Other banks procedure would have been to issue a credit to that "unpaid" amount under dispute so that it does not appears has unpaid with outstanding interest.

So this become a problem with OCBC when they dont do anything at this point of time while transaction under dispute.
Hi swordspirit,

We would like to help check on your dispute status. Please drop us a private message with your bank registered mobile number.

^DG
__________________
We will do our best to respond to your posts as quickly as we can. However, outside of office hours and for urgent matters, please call 1800 363 3333.

OCBC Bank: Follow us on Twitter | Like us on Facebook
OCBC Bank is offline   Reply With Quote
Old 21-11-2019, 12:25 PM   #2768
Member
 
Join Date: Apr 2019
Posts: 124
is it applicable for 10X OCBC$ if i shop from the LV eCommerce website
if I bought something from Chanel on 15 Nov, when will my 10X OCBC$ be reflected
AL22DA is offline   Reply With Quote
Old 21-11-2019, 12:31 PM   #2769
Arch-Supremacy Member
 
Join Date: Apr 2015
Posts: 17,242
if I bought something from Chanel on 15 Nov, when will my 10X OCBC$ be reflected
End of dec.
Trazora is online now   Reply With Quote
Old 21-11-2019, 12:36 PM   #2770
Member
 
Join Date: Apr 2019
Posts: 124
End of dec.
Thank you.
So normally it is about 6 weeks for the 10X OCBC$ to be reflected ?
AL22DA is offline   Reply With Quote
Old 21-11-2019, 12:41 PM   #2771
Arch-Supremacy Member
 
Join Date: Apr 2015
Posts: 17,242
Thank you.
So normally it is about 6 weeks for the 10X OCBC$ to be reflected ?
Get bonus 9x points end of next calendar month

Last edited by Trazora; 21-11-2019 at 12:45 PM..
Trazora is online now   Reply With Quote
Old 21-11-2019, 01:50 PM   #2772
Member
 
Join Date: Apr 2019
Posts: 124
Get bonus 9x points end of next calendar month
is not longer 10X OCBC$ for Chanel?
AL22DA is offline   Reply With Quote
Old 21-11-2019, 03:51 PM   #2773
Master Member
 
SBS2716G's Avatar
 
Join Date: Feb 2009
Posts: 2,803
is not longer 10X OCBC$ for Chanel?
You get 1xOCBC$ immediately. Balance 9x will be posted later on
SBS2716G is offline   Reply With Quote
Old 21-11-2019, 04:19 PM   #2774
Featured Sponsor for Money Mind, EDMW
 
OCBC Bank's Avatar
 
Join Date: Sep 2013
Posts: 5,218
End of dec.
Thank you.
So normally it is about 6 weeks for the 10X OCBC$ to be reflected ?
Get bonus 9x points end of next calendar month
is not longer 10X OCBC$ for Chanel?
You get 1xOCBC$ immediately. Balance 9x will be posted later on
Hi AL22DA,

For transactions that are eligible for 10X OCBC$, 1 OCBC$ will be posted to the Card Account when the transaction is successfully charged to the Card Account.

The remaining 9 OCBC$ will be posted to the Card Account by the end of the next calendar month, following the relevant transaction posting date.

Transactions that are posted in the month of November, the bonus OCBC$ will be credited by end December.

https://www.ocbc.com/assets/pdf/titr...1-oct-2019.pdf

^DG
__________________
We will do our best to respond to your posts as quickly as we can. However, outside of office hours and for urgent matters, please call 1800 363 3333.

OCBC Bank: Follow us on Twitter | Like us on Facebook
OCBC Bank is offline   Reply With Quote
Old 21-11-2019, 11:51 PM   #2775
Senior Member
 
lowveld's Avatar
 
Join Date: Nov 2011
Posts: 2,256
Hi OCBC,

Iíve seen the Titanium card placard at Tokyu Hands. May I know if itís whitelisted for 10x points on all spend at tokyu hands? Thanks!
lowveld is offline   Reply With Quote
Reply
Important Forum Advisory Note
This forum is moderated by volunteer moderators who will react only to members' feedback on posts. Moderators are not employees or representatives of HWZ. Forum members and moderators are responsible for their own posts.

Please refer to our Terms of Service for more information.


Thread Tools

Posting Rules

Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On