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Old 22-11-2019, 03:40 PM   #2776
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Hi OCBC,

Iíve seen the Titanium card placard at Tokyu Hands. May I know if itís whitelisted for 10x points on all spend at tokyu hands? Thanks!
Hi,

Tokyu Hands is eligible for 10X OCBC$.

^DG
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Old 25-11-2019, 11:12 PM   #2777
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Can I check if I use shopback to pay for taobao, am I still entitled to the points? And how many x is it?
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Old 27-11-2019, 02:04 PM   #2778
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Shopback has no relevance on whether the card earns 10x or not.
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Old 27-11-2019, 02:37 PM   #2779
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Hi OCBC, may i know how to go about viewing the OCBC$ earned per transaction? Is it possible through ibanking and how to navigate once login?
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Old 27-11-2019, 02:53 PM   #2780
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Hi OCBC, may i know how to go about viewing the OCBC$ earned per transaction? Is it possible through ibanking and how to navigate once login?
I believe you can go under rewards tab at the top right >> transaction history after you are logged in.
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Old 27-11-2019, 03:02 PM   #2781
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OCBC$ expired in one year after earning ?
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Old 27-11-2019, 03:06 PM   #2782
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I believe you can go under rewards tab at the top right >> transaction history after you are logged in.
Thank you for the speedy reply.

I've managed to view the transactions and corresponding points.

However, does this page also show when the additional 9 OCBC$ for eligible transactions is manually credited? How to see it? (i'm looking at transactions made a few months back so it's been more then by end of following month).
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Old 27-11-2019, 03:25 PM   #2783
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Can I check if I use shopback to pay for taobao, am I still entitled to the points? And how many x is it?
Hi there,

Taobao is eligible for 10X OCBC$.

If the transaction made with Shopback comes in under Taobao, 10X OCBC$ will be granted.

^DG
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Old 27-11-2019, 03:27 PM   #2784
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Thank you for the speedy reply.

I've managed to view the transactions and corresponding points.

However, does this page also show when the additional 9 OCBC$ for eligible transactions is manually credited? How to see it? (i'm looking at transactions made a few months back so it's been more then by end of following month).
Hi there,

If you need a breakdown of the OCBC$ you have earned in previous months, please log in to Internet Banking and send us a secured mail.

Our service executive will be able to assist you.

^DG
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Old 27-11-2019, 03:29 PM   #2785
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OCBC$ expired in one year after earning ?
Hi,

All OCBC$ earned will expire on the last day of the 24th calendar month following the relevant calendar month such OCBC$ was earned.

Example:

OCBC$ Earn Date
November 2019

OCBC$ Expiry Date
30 November 2021

^DG
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Old 27-11-2019, 04:45 PM   #2786
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Hi,

All OCBC$ earned will expire on the last day of the 24th calendar month following the relevant calendar month such OCBC$ was earned.

Example:

OCBC$ Earn Date
November 2019

OCBC$ Expiry Date
30 November 2021

^DG
Funny. I apply in Oct 2018. Saw my statement that there is 22 points going to expire in Dec 2019. I check back n did have a $22 transaction in dec 2018. So how ? And that transaction is from mustafa. So the base point expire in 1 year? Bonus points 2 years?
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Old 28-11-2019, 10:36 AM   #2787
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Funny. I apply in Oct 2018. Saw my statement that there is 22 points going to expire in Dec 2019. I check back n did have a $22 transaction in dec 2018. So how ? And that transaction is from mustafa. So the base point expire in 1 year? Bonus points 2 years?
Hi there,

All OCBC$ should expire in 2 years.

Could you log in to Internet Banking and send us a secured mail on this issue?

Once done, please drop us a PM with the 16 digit reference number of the secured mail.

We will arrange for our service executive to look into your account and advise further.

^DG
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Old 28-11-2019, 02:08 PM   #2788
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Hi OCBC,
Does purchase at Europace HQ (showroom at Changi South Street) qualify for 10x OCBC$ for titanium rewards card?
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Old 29-11-2019, 11:38 AM   #2789
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Can I check if I use shopback to pay for taobao, am I still entitled to the points? And how many x is it?
Hi there,

Taobao is eligible for 10X OCBC$.

If the transaction made with Shopback comes in under Taobao, 10X OCBC$ will be granted.

^DG
Hi there,

We have checked further and it seems like Shopback transactions are coming in under MCC 5999 which will not be eligible for 10X OCBC$.

We are not sure as to how Taobao transactions made with Shopback will come in as.

If you have made the transaction and would like to check on it, please call our hotline at 1800 363 3333, or drop us a private message with your bank registered mobile number.

^DG
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Old 29-11-2019, 11:39 AM   #2790
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Hi OCBC,
Does purchase at Europace HQ (showroom at Changi South Street) qualify for 10x OCBC$ for titanium rewards card?
Hi there,

Europace transactions will be eligible for 10X OCBC$.

^DG
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