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Old 16-12-2019, 05:52 PM   #2821
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Hi thy618,

If we understand correctly, Bicester Village and Woodbury Commons are shopping malls that consists of individual stores from various brands.

You should be able to earn 10X OCBC$ if you are purchasing from a merchant that MCC correlates with what is shown in the Terms & Conditions.

If you have made a purchase in the eligible categories, and was not given the 10X OCBC$, do drop us a private message, so that we are able to check on it for you.

^DG
Dear OCBC, I am basically calling you out on this..

Having made a purchase at an outlet mall, the MCC is now told to me as not being in the categories that are auto awarded.

So where do we go from here??
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Old 16-12-2019, 06:47 PM   #2822
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Dear OCBC, I am basically calling you out on this..

Having made a purchase at an outlet mall, the MCC is now told to me as not being in the categories that are auto awarded.

So where do we go from here??
Hi Fujima,

We would like to remind everyone that 10x OCBC$ are automatically awarded for transactions made at merchants that fall within the MCCs OR one of the selected merchants that we recognise. This information can be found on our website.

As MCC codes are assigned by payment card organisations (e.g. Visa, MasterCard, American Express), which OCBC Bank has no discretion over, to avoid providing inaccurate information about MCCs to customers, we will no longer be able to advise on the merchant MCC.

Please note that the merchant's registered MCC may not always correspond with its nature of business. Also, a merchant may change their MCC at any time, and again, this is out of OCBC's control.

For example, a retail store can be registered as a Duty Free Store (MCC 5309) and Financial Institution (MCC 6012) even though it sells a variety of retail products, including electronics and gadgets and personal care.

If the merchant MCC does not fall within our list you will not earn 10x OCBC$ even if your transaction made contains specific items relevant to the eligible categories. We will no longer be able to grant exceptions for such purchases.

^DG
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Old 16-12-2019, 07:21 PM   #2823
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Hi can I check if the following retail stores are eligible for 10x?

Apple store online
Xiaomi
Challenger

Last edited by MaoZeDuo; 22-12-2019 at 05:55 PM..
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Old 16-12-2019, 07:27 PM   #2824
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Hi can I check if the following retail stores are eligible for 10x?

Epicentre
Xiaomi
Challenger
Hi MaoZeDuo,

10x OCBC$ are automatically awarded for transactions made at merchants that fall within the MCCs OR one of the selected merchants that we recognise.

Eligible MCCs and selected merchants can be found on our website: https://www.ocbc.com/personal-bankin...astercard.html

The Bank has no discretion over the MCC codes as they are assigned by payment card organisations such as Visa, MasterCard, and American Express.

To avoid providing inaccurate information about MCCs to customers, we will no longer be able to advise on the merchant MCC.

^DG
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Old 16-12-2019, 08:37 PM   #2825
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Hi Fujima,

We would like to remind everyone that 10x OCBC$ are automatically awarded for transactions made at merchants that fall within the MCCs OR one of the selected merchants that we recognise. This information can be found on our website.

As MCC codes are assigned by payment card organisations (e.g. Visa, MasterCard, American Express), which OCBC Bank has no discretion over, to avoid providing inaccurate information about MCCs to customers, we will no longer be able to advise on the merchant MCC.

Please note that the merchant's registered MCC may not always correspond with its nature of business. Also, a merchant may change their MCC at any time, and again, this is out of OCBC's control.

For example, a retail store can be registered as a Duty Free Store (MCC 5309) and Financial Institution (MCC 6012) even though it sells a variety of retail products, including electronics and gadgets and personal care.

If the merchant MCC does not fall within our list you will not earn 10x OCBC$ even if your transaction made contains specific items relevant to the eligible categories. We will no longer be able to grant exceptions for such purchases.

^DG
fyi, that makes a lot of misrepresentations to be cleaned up

rest assured you have gone from hero to zero, along with whatever reputation your bank thinks it has

i will take this up separately elsewhere, no need to bother with you here
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Old 16-12-2019, 11:38 PM   #2826
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No need to harass OCBC representatives here. The policy has changed.
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Old 17-12-2019, 01:27 PM   #2827
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Dear OCBC,

Could you advise if purchase made in Hermes (Women's bag) is eligible for 10x OCBC$?

Thanks.
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Old 17-12-2019, 03:16 PM   #2828
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Dear OCBC,

Could you advise if purchase made in Hermes (Women's bag) is eligible for 10x OCBC$?

Thanks.
Hi there,

10x OCBC$ are automatically awarded for transactions made at merchants that fall within the MCCs OR one of the selected merchants that we recognise.

Eligible MCCs and selected merchants can be found on our website: https://www.ocbc.com/personal-bankin...astercard.html

The Bank has no discretion over the MCC codes as they are assigned by payment card organisations such as Visa, MasterCard, and American Express.

To avoid providing inaccurate information about MCCs to customers, we will no longer be able to advise on the merchant MCC.

If you have made a transaction, and would like to check on its' eligibility for the additional OCBC$, do call us at 1800 363 3333.

^DG
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Old 17-12-2019, 07:44 PM   #2829
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Wow, OCBC basically now copy and paste all answers since being called out...
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Old 20-12-2019, 12:48 AM   #2830
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Got min amount to spend for this card?

And got rebates for esso?
The ocbc website never put anything
But money smart got details on petrol

Sent from HUAWEI LYA-L29 using GAGT
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Old 20-12-2019, 11:55 AM   #2831
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Got min amount to spend for this card?

And got rebates for esso?
The ocbc website never put anything
But money smart got details on petrol

Sent from HUAWEI LYA-L29 using GAGT
Hi there,

You do not have to meet a minimum spend to earn OCBC$ on the Titanium Rewards card.

Annual service fee will be waived for the first 2 years, thereafter you will have to meet a minimum spend of $10,000 within the card anniversary's year to be eligible for annual service fee waiver.

You may refer to https://www.ocbc.com/personal-bankin...rol/index.html for the rebates you will be able to get for petrol transactions made on the card.

^DG
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Old 21-12-2019, 11:04 PM   #2832
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Hi OCBC, can I confirm if OCBC Titanium gives 10x points for purchases at Uniqlo and Uniqlo online store? Thanks
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Old 22-12-2019, 05:56 PM   #2833
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Hi, anyone here had made a transaction in the stores below can share if 10x was awarded? Thanks in advance

Hi can I check if the following retail stores are eligible for 10x?

Apple store online
Xiaomi
Challenger
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Old 23-12-2019, 10:20 AM   #2834
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Hi OCBC, can I confirm if OCBC Titanium gives 10x points for purchases at Uniqlo and Uniqlo online store? Thanks
OCBC will not give you a confirmed answer any more.

Don't waste your time asking.
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Old 23-12-2019, 11:27 AM   #2835
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Hi OCBC, can I confirm if OCBC Titanium gives 10x points for purchases at Uniqlo and Uniqlo online store? Thanks
Hi there,

To avoid providing inaccurate information about MCCs to customers, we will no longer be able to advise on the merchant MCC.

If you have made a transaction, and would like to check on its' eligibility for the additional OCBC$, do call us at 1800 363 3333.

^DG
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