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Old 09-10-2020, 12:52 PM   #3061
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Hi OCBC Bank

Can you please confirm that purchases made at amazon.sg and amazon.co.uk qualify for the 20X campaign and it's not just purchases at amazon.com.

Thanks
Hi someusername,

You are correct.
Transactions coming in under Amazon (this is inclusive of the three websites you have mentioned) will be eligible for the promotion.

^DG
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Last edited by OCBC Bank; 09-10-2020 at 02:39 PM..
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Old 11-10-2020, 07:53 PM   #3062
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Hi there,

If you have registered for the promotion, and would like to check if you are within the first 5,000 cardmembers, you can call our hotline at 1800 363 3333, or drop us a PM with your mobile number. We will arrange for a call to you.

^DG
Called the hotline and the cso say cannot check if within thr first 5k cardmembers.....
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Old 11-10-2020, 09:07 PM   #3063
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Called the hotline and the cso say cannot check if within thr first 5k cardmembers.....
Real stupid. They should just close the registration if 5k have reached. As simple as that.
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Old 11-10-2020, 09:18 PM   #3064
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Real stupid. They should just close the registration if 5k have reached. As simple as that.
ya , think thats what dbs and amex do for their promo. have some counters.
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Old 12-10-2020, 10:38 AM   #3065
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Called the hotline and the cso say cannot check if within thr first 5k cardmembers.....
Real stupid. They should just close the registration if 5k have reached. As simple as that.
ya , think thats what dbs and amex do for their promo. have some counters.
Hi there,

Our service executive will be able to check if you have successfully registered as one of the first 5,000. We apologise for any misinformation provided.

However, do note that the list is not updated in real time, and we may not have the details at the time of your call.

Could you drop us a PM with your mobile number, and let us know when you had registered?

^DG
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Old 12-10-2020, 09:30 PM   #3066
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Hi there,

Our service executive will be able to check if you have successfully registered as one of the first 5,000. We apologise for any misinformation provided.

However, do note that the list is not updated in real time, and we may not have the details at the time of your call.

Could you drop us a PM with your mobile number, and let us know when you had registered?


^DG
A simple way is to stop registration after quota reach. Or once u register within the quota, OCBC can send a confirmation sms.

This is what other bank are doing.

Do you think it is easy to talk to the CSO? Further the CSO. Should be answering more important queries instead.
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Old 13-10-2020, 08:41 AM   #3067
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A simple way is to stop registration after quota reach. Or once u register within the quota, OCBC can send a confirmation sms.

This is what other bank are doing.

Do you think it is easy to talk to the CSO? Further the CSO. Should be answering more important queries instead.
Thanks for the feedback.
We will share on this with the relevant team.

^DG
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Old 13-10-2020, 09:32 AM   #3068
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Hi all,

Thanks for the feedback again with regard to registration for the 20X promotion.

Once 5000 is reached, we will close registration.

^DG
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Old 19-10-2020, 01:36 PM   #3069
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the 20X campaign

Hi, OCBC team. Is RedMart under Lazada (https://redmart.lazada.sg/) qualified for 20x promotion?

Thanks!
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Old 19-10-2020, 04:34 PM   #3070
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Hi, OCBC team. Is RedMart under Lazada (https://redmart.lazada.sg/) qualified for 20x promotion?

Thanks!
Hi there,

Purchases from Redmart on the Lazada platform will be eligible.

^DG
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Old 20-10-2020, 09:09 AM   #3071
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Is jannpaul eligible for 10x ocbc promotion?

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Old 20-10-2020, 11:20 AM   #3072
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Is jannpaul eligible for 10x ocbc promotion?

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Hi there,

Bonus OCBC$ is given based on the MCC of the merchant. The MCC is determined by the card associations (MasterCard / Visa), and is not within OCBC's control. We do not have visibility of the MCC of a merchant until a transaction is made.

If you have made the transaction, and would like to check on it, do give us a call at 1800 363 3333.

^DG
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Last edited by OCBC Bank; 06-11-2020 at 08:54 AM..
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Old 28-10-2020, 01:29 PM   #3073
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Recently applied the "Pink" Titanium Rewards card and purchased a PC online from VSTECS.
Surprisingly I didn't earn the 9 x bonus points and being advised that the MCC code is 5734 for the merchant.
Very disappointed and upset due no one will know the merchant code in advance. Consumer will simply based on the "nature of business" to decide which card to charge.

Regret that I should use the DBS wowan's world card to charge but think to support the new "pink" card, sigh!

Honestly, I really don't think bonus rewards should based on MCC codes.
Even the merchants don't know their MCC codes as well.
And to end users, we are in the lucky draw game.
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Old 28-10-2020, 01:41 PM   #3074
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Recently applied the "Pink" Titanium Rewards card and purchased a PC online from VSTECS.
Surprisingly I didn't earn the 9 x bonus points and being advised that the MCC code is 5734 for the merchant.
Very disappointed and upset due no one will know the merchant code in advance. Consumer will simply based on the "nature of business" to decide which card to charge.

Regret that I should use the DBS wowan's world card to charge but think to support the new "pink" card, sigh!

Honestly, I really don't think bonus rewards should based on MCC codes.
Even the merchants don't know their MCC codes as well.
And to end users, we are in the lucky draw game.
How would you suggest their system be programmed to recognise transaction by 'nature of business', without using mcc?
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Old 28-10-2020, 02:19 PM   #3075
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Recently applied the "Pink" Titanium Rewards card and purchased a PC online from VSTECS.
Surprisingly I didn't earn the 9 x bonus points and being advised that the MCC code is 5734 for the merchant.
Very disappointed and upset due no one will know the merchant code in advance. Consumer will simply based on the "nature of business" to decide which card to charge.

Regret that I should use the DBS wowan's world card to charge but think to support the new "pink" card, sigh!

Honestly, I really don't think bonus rewards should based on MCC codes.
Even the merchants don't know their MCC codes as well.
And to end users, we are in the lucky draw game.
if everyone is sure of MCC, there will no more bonus categories.

Those who don't spend on bonus categories allow the banks to offer bonus.

Banks are not stupid.....
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