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Old 24-04-2018, 10:17 AM   #1171
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Hi OCBC
Pls clarify what category is mileslife spending under the app classified under? online? regarding of what merchant spending as long as paid within mileslife?

Thanks.
Hi jovialger,

All transactions made via the Mileslife app will be entitled to 15X OCBC$.

^DG
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Old 24-04-2018, 10:24 AM   #1172
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Hi all,

We have some good news to share!

Due to overwhelming response and feedback to the promotion, we decided to avail 15X OCBC$ for credit top-ups made on Mileslife

For those who had made credit top-ups before this announcement, fret not, you will be receiving the 15X OCBC$ as well.

The 15X OCBC$ will be credited to your account by the end of the next calendar month, following the transaction posted date.

Should you not receive the bonus OCBC$, do drop us a PM, or call our hotline at 1800 363 3333, and we will gladly assist you with it.

If you require any clarifications on this, please feel free to PM us.

Thank you for your support, and have a good day ahead.

^DG
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Old 24-04-2018, 10:29 AM   #1173
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Hi jjjccc,

Topping up of the Mileslife wallet is not eligible for 15X OCBC$.

^DG
Hi jjjccc,

We would like to share that after a review, we have decided to avail the 15X OCBC$ for credit top-ups as well! Do refer to our post at 10:24am for more details.

^DG
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Old 24-04-2018, 10:30 AM   #1174
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Hi OCBC,

I'm surprised that nobody asks, but are Uniqlo and Puma eligible for the x10 rewards?

Also, why don't you guys develop an official list of eligible merchants? This could reduce your "Q&A" time significantly. It seems that information is all over the place and many are not sure what's eligible and what's not.

Thank you.

Last edited by kyris.tang; 24-04-2018 at 10:33 AM..
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Old 24-04-2018, 10:57 AM   #1175
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Hi OCBC,

I'm surprised that nobody asks, but are Uniqlo and Puma eligible for the x10 rewards?

Also, why don't you guys develop an official list of eligible merchants? This could reduce your "Q&A" time significantly. It seems that information is all over the place and many are not sure what's eligible and what's not.

Thank you.
Uniqlo can use mobile payments, so no issue.
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Old 24-04-2018, 11:24 AM   #1176
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Hi Nick,

Yes and No. Some of their items cost more than $100. If I spend more than $100, they will not allow me to use mobile payment
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Old 24-04-2018, 12:11 PM   #1177
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How do you guys differentiate ?
Hi KeNshEz,

We will be able to differentiate if the transaction made is for a merchant, or if it's a top-up to the Mileslife wallet.

That being said, we are extending the 15X OCBC$ to top-ups as well.

Do refer to our post at 10:24am for more details.

^DG
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Old 24-04-2018, 03:34 PM   #1178
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Hi OCBC,

I'm surprised that nobody asks, but are Uniqlo and Puma eligible for the x10 rewards?

Also, why don't you guys develop an official list of eligible merchants? This could reduce your "Q&A" time significantly. It seems that information is all over the place and many are not sure what's eligible and what's not.

Thank you.
Hi kyris.tang,

Uniqlo transactions are eligible for 10X OCBC$, and Puma is not eligible for 10X OCBC$.

^DG
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Old 25-04-2018, 10:55 AM   #1179
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Hi jovialger,

All transactions made via the Mileslife app will be entitled to 15X OCBC$.

^DG
This entitlement of 15x OCBC$ is until when? what rewards will it be after this promo date?
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Old 25-04-2018, 03:04 PM   #1180
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This entitlement of 15x OCBC$ is until when? what rewards will it be after this promo date?
Hi there,

The promotion runs from 19 April to 30 June 2018.

https://www.ocbc.com/assets/pdf/card...-mileslife.pdf

Thereafter, Mileslife transactions will be entitled to 1X OCBC$.

^DG
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Old 26-04-2018, 09:32 AM   #1181
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OCBC team,

I was not awarded the bonus for ikea transactions charged in march 2018. I am not asking about the 30x rewards, but just the 10x. Sending secured message was of no help because no one gets back to me.
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Old 27-04-2018, 10:45 AM   #1182
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OCBC team,

I was not awarded the bonus for ikea transactions charged in march 2018. I am not asking about the 30x rewards, but just the 10x. Sending secured message was of no help because no one gets back to me.
Hi Tyrhung,

Could you drop us a PM with the 16 digit reference number of your secured mail?

We will retrieve it, and arrange for our service executive to get in touch with you at the soonest.

^DG
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Old 27-04-2018, 08:59 PM   #1183
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Lazada refunded me on the 14 of April with proof of refund. But till now, OCBC has yet to reply my message via ibanking nor the refund is being reflected...
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Old 30-04-2018, 04:42 PM   #1184
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Lazada refunded me on the 14 of April with proof of refund. But till now, OCBC has yet to reply my message via ibanking nor the refund is being reflected...
Hi kuro,

Please drop us a PM with the 16 digit reference number of your secured mail.

^DG
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Old 30-04-2018, 09:47 PM   #1185
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Just wondering if products such as Dyson Hairdryer, Electric Toothbrush & Skincare Cosmetics will be awarded 10X Bonus OCBC$ on Qoo10?

I assume, Electronics & Personal Care?
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