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[Official Poison Thread] EDMW Taobao Buying Guide - Part 8

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Old 11-10-2017, 08:03 AM   #4261
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think for some of us still on princess, need to consider our options liao.

service getting questionable.

now getting ridiculously hard to get to them.

got 1 parcel set for sg since last week. they can tell me not ready to ship to sg yet!

no way sis!!

maybe due to backlog blahblah.

by 1111 mux change fwder.
Nowadays some smaller shipper are faster than those big boys. During big festival like 11.11 you guys will be able to see the speed different very clearly. And also due to they are overloaded their customer service will be badly affected too so dont expect fast reply from them.
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Old 11-10-2017, 09:28 AM   #4262
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Princess are 专线 who will book plane schedule etc..that is why they got volume for cheap price and everything do themselves

they come out test the market like MRC said, usually 专线 will deal with 代理 only.

代理 are those who pack from customers to ship to 专线 and they send it out.
Seldom 专线 will do 代理 part as 代理 is the one giving 专线 such volume to be able to book plane etc kind of volume.

Seems 专线 still not into the market of 代理, thats why facing hiccups.

but if 代理 become 专线,then process will be alot easier in some way as they already know the process n flow of customers and packing procedures since they do everyday
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Old 11-10-2017, 09:29 AM   #4263
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its true they are damn slow. this is my 2nd time using them. i paid on 29 sept and on the 9th oct only 1 small box arrived at my doorstep. the rest of my items were still in china, wtf is this. first time using them it also took around 8-9 days, a far cry from their advertised 3 days. now i need to find another forwarder to use.
oct 1 - oct 4 china national day . They only sent out after oct 5 .

Nowadays some smaller shipper are faster than those big boys. During big festival like 11.11 you guys will be able to see the speed different very clearly. And also due to they are overloaded their customer service will be badly affected too so dont expect fast reply from them.
princess is at most consider medium player i think .official forwarders all are huge players.

11.11 is expected all slowdown one .
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Old 11-10-2017, 09:53 AM   #4264
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Princess are 专线 who will book plane schedule etc..that is why they got volume for cheap price and everything do themselves

they come out test the market like MRC said, usually 专线 will deal with 代理 only.

代理 are those who pack from customers to ship to 专线 and they send it out.
Seldom 专线 will do 代理 part as 代理 is the one giving 专线 such volume to be able to book plane etc kind of volume.

Seems 专线 still not into the market of 代理, thats why facing hiccups.

but if 代理 become 专线,then process will be alot easier in some way as they already know the process n flow of customers and packing procedures since they do everyday
Corect Bro. Lucky for us our working partner family business is air cargo wholesaler so there is lesser flight issue.
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http://deluxeforums.hardwarezone.com...#post109777368
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http://deluxeforums.hardwarezone.com...#post110780782
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Old 11-10-2017, 09:57 AM   #4265
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oct 1 - oct 4 china national day . They only sent out after oct 5 .



princess is at most consider medium player i think .official forwarders all are huge players.

11.11 is expected all slowdown one .
Official only 4PX is huge as they are doing international and tb goods is only a fraction of their business. Others are just big in afew countries only. Yes 11.11 all will experience slower speed but hopefully you guys will pick the right shipper as not to be the slowest
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http://deluxeforums.hardwarezone.com...#post109777368
China to Singapore Small Sea Parcel (Door to Door)
http://deluxeforums.hardwarezone.com...#post110780782
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http://deluxeforums.hardwarezone.com...e-5674668.html
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Old 11-10-2017, 10:37 AM   #4266
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Always avoid those peak TAOBAO seasons like 11.11 or whatever shopping week. The savings does not worth the risks n headaches over lost/late delivery packages.

Stuffs on TB is already dirt cheap.

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Old 11-10-2017, 11:41 AM   #4267
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Nowadays some smaller shipper are faster than those big boys. During big festival like 11.11 you guys will be able to see the speed different very clearly. And also due to they are overloaded their customer service will be badly affected too so dont expect fast reply from them.
your comments like always quite braised wan..hehe

Princess are 专线 who will book plane schedule etc..that is why they got volume for cheap price and everything do themselves

they come out test the market like MRC said, usually 专线 will deal with 代理 only.

代理 are those who pack from customers to ship to 专线 and they send it out.
Seldom 专线 will do 代理 part as 代理 is the one giving 专线 such volume to be able to book plane etc kind of volume.

Seems 专线 still not into the market of 代理, thats why facing hiccups.

but if 代理 become 专线,then process will be alot easier in some way as they already know the process n flow of customers and packing procedures since they do everyday
Like I said before, handful of shippers diversifying to loose cargo, with many agents jumping onboard c/w df/dg services, diluting the mkt. Some will fall out, some combine and firm up their partnerships. Give it 6mths for the mkt to consolidate.
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Old 11-10-2017, 01:30 PM   #4268
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your comments like always quite braised wan..hehe



Like I said before, handful of shippers diversifying to loose cargo, with many agents jumping onboard c/w df/dg services, diluting the mkt. Some will fall out, some combine and firm up their partnerships. Give it 6mths for the mkt to consolidate.
Not bias bro u try you will know it yourself. Its like a owner who had only 1 shop he will try to do everything himself nicely for the biz. But when its expanded so huge do you think he can give the same service as what he did with his only shop? Many things will be beyond his own control. This happen not only in logistics this happen to virtually all biz when its too large.
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http://deluxeforums.hardwarezone.com...#post109777368
China to Singapore Small Sea Parcel (Door to Door)
http://deluxeforums.hardwarezone.com...#post110780782
Cheapest Air Parcel From China to Singapore (Door to Door)
http://deluxeforums.hardwarezone.com...e-5674668.html
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Old 11-10-2017, 03:25 PM   #4269
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bro MRC, u offer shipping as well? well not exactly plain LED strips , more like wall hanger with LED light strips and driver as well..
let me know how your system works,maybe got another set of led ceiling light to fly out, can try your service. will be shipping some furniture at a slightly later stage as well, checking out 代付 service too.
u with woolong?
LED lightings can be shipped in. Check your pm
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http://deluxeforums.hardwarezone.com...#post109777368
China to Singapore Small Sea Parcel (Door to Door)
http://deluxeforums.hardwarezone.com...#post110780782
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http://deluxeforums.hardwarezone.com...e-5674668.html
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Old 11-10-2017, 03:40 PM   #4270
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MRC bro..... ask you here (for benefit of others as well).


You are able to ship batteries, lithium rechargeable cells and Li-po packs.....via sensitive right? Is there a general limit?

I might be shipping some, not say a lot lah, like the equivalent of 9 x 18650 sizes or something, less than what.....30 W-hr, but good to know the limit first.
It would be together with a small fist sized motor kind of gadget, so maybe a wee bit more sensitive than usual (not overly so also ba)
Can ship in batteries already. But not too many
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http://deluxeforums.hardwarezone.com...#post109777368
China to Singapore Small Sea Parcel (Door to Door)
http://deluxeforums.hardwarezone.com...#post110780782
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http://deluxeforums.hardwarezone.com...e-5674668.html
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Old 11-10-2017, 06:54 PM   #4271
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From my experience is they left out that small parcel. Firstly custom if they really checked that parcel they will put it everything back into that parcel n paste a custom seal on it. If you see any custom seal then you will know that parcel had been checked. Secondly it doesnt make any sense that the parcel is over valued based on those things which you had bought. Thirdly if they split your parcel into 2 they will have to pay their last mile in SG twice the fees.
how is it possible they left out that small parcel and yet its the first to arrive at my doorstep? instead of pasting this label on a gunny sack they always use, its pasted directly on an individual box, which are lights i bought from one seller. did they think i only had 1 item to ship i wonder?

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Old 11-10-2017, 07:04 PM   #4272
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think for some of us still on princess, need to consider our options liao.

service getting questionable.

now getting ridiculously hard to get to them.

got 1 parcel set for sg since last week. they can tell me not ready to ship to sg yet!

no way sis!!

maybe due to backlog blahblah.

by 1111 mux change fwder.

the most ridiculous thing is they seem to only have 1 CSO for their international parcel. or are they different ppl who use the 晗月公主 nick i dunno, but from the way their replies are soooo slow it seems like theres only 1 person. and she seems to go to work late and go home early. because everytime someone else will take over and say 国际件客服已经下班了,这里是台湾客服不能帮你. they seem to have round the clock CSO working but everytime its always the TW one online. i guess TW is their bulk of their biz, else how come their TW CSO is always on 24/7 and even their website is in 繁体字。

really disappointing. they were so prompt in their replies before, but now, can wait up to 8 hrs for a reply.

let us know if you manage to find a decent forwarder!
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Old 11-10-2017, 07:15 PM   #4273
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the most ridiculous thing is they seem to only have 1 CSO for their international parcel. or are they different ppl who use the 晗月公主 nick i dunno, but from the way their replies are soooo slow it seems like theres only 1 person. and she seems to go to work late and go home early. because everytime someone else will take over and say 国际件客服已经下班了,这里是台湾客服不能帮你. they seem to have round the clock CSO working but everytime its always the TW one online. i guess TW is their bulk of their biz, else how come their TW CSO is always on 24/7 and even their website is in 繁体字。

really disappointing. they were so prompt in their replies before, but now, can wait up to 8 hrs for a reply.

let us know if you manage to find a decent forwarder!
currently i've 3 shipment with them.

both are huge, close to 30kg.

another is ikan billis size.

6th oct, 10th oct and today 11th oct.

shall wait n see how long they need.

already 'blow' them on the 6th items.

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Old 11-10-2017, 07:44 PM   #4274
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currently i've 3 shipment with them.

both are huge, close to 30kg.

another is ikan billis size.

6th oct, 10th oct and today 11th oct.

shall wait n see how long they need.

already 'blow' them on the 6th items.
whats the reason given for "not ready to ship"? normally when u submit and make payment shouldnt they start to prep for shipping? so far both my orders were shipped out soon after payment BUT of coz that doesnt mean they will be fast. the items can be stuck at shenzhen for 3-4 days.

honestly 2nd & last time using them. their tardy reply is a major turnoff. while i dont expect them to reply immediately, waiting so many hrs for a reply is too much esp when there are virtually no other ways to contact them.
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Old 11-10-2017, 07:49 PM   #4275
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how is it possible they left out that small parcel and yet its the first to arrive at my doorstep? instead of pasting this label on a gunny sack they always use, its pasted directly on an individual box, which are lights i bought from one seller. did they think i only had 1 item to ship i wonder?


When a batch of goods is sent to the custom for check its doesnt mean the whole batch of goods will reach SG together. A very common example is when you buy something everyday and ship it daily it doesnt alway mean the first time ship will arrived first as its all up to custom check and plane time/load of the plane. If its full then next available plane.
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http://deluxeforums.hardwarezone.com...#post109777368
China to Singapore Small Sea Parcel (Door to Door)
http://deluxeforums.hardwarezone.com...#post110780782
Cheapest Air Parcel From China to Singapore (Door to Door)
http://deluxeforums.hardwarezone.com...e-5674668.html
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