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[RANT] Beware of Fanco Ceiling fan!

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Old 16-02-2019, 09:34 PM   #1
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[RANT] Beware of Fanco Ceiling fan!

Encountered a bad experience here and trying to raise awareness..

The ceiling fan i'm using is Fanco Aroma 54

Please think twice if u wanna buy Fanco Aroma 54 ceiling fans.

Their ceiling fan led lights are customized to their own type of plugs, if your LED light spoil you won't be able to DIY and change yourself!!

You will have to use their service if you want to to get the LED lighting replaced! Only they have the correct LED lighting and panel available.

You will have 2 options:
1. Lan lan suck thumb bring the stupid LED panel to their office for repair

or

2. lan lan suck thumb call them, make an appointment, and then get their people down to your house for repair. Calling their people down will cost you $25 for transport fee, $15 for labour fee, total $40 for servicing, LED panel lighting itself cost $40

Total cost $80!!! just to change their stupid LED panel which is a basic necessity in life(lighting)!!

The LED panel at my local DIY store sell the same type of LED panel @ $35 only!!! DIY change yourself..

You are locked down to their service forever like how Apple lock down iPhone users!!

Careful!! really blood sucking company, beware and avoid!!!


EDIT:
Their website does not sell just the LED panel, you can only "service" your panel

here are some of their rates:
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Last edited by darkfuryex; 16-02-2019 at 09:41 PM..
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Old 16-02-2019, 09:36 PM   #2
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Fanco from where ?
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Old 16-02-2019, 09:36 PM   #3
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Stop everything now....

patch back your ceiling..
get a standing fan...

this problem won't stop one...
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Old 16-02-2019, 09:36 PM   #4
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Their remote control uses radio frequency to control the fan, not the usual infrared control. Can only get remote replacement from them only..
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Old 16-02-2019, 09:39 PM   #5
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Fanco from where ?
Singapore.....
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Old 16-02-2019, 09:39 PM   #6
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had 2 installed in my home fr a year alrd
so far so gd

lights are of those replaceable led bulbs available anywhere
so no issue
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Old 16-02-2019, 09:39 PM   #7
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Same problem .

My remote control totally failed in the second month.

I didn't send in the warranty card. So it's my fault.

Went to Taobao, bought the similar remote control module for $50. Installed it myself.
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Old 16-02-2019, 09:40 PM   #8
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had 2 installed in my home fr a year alrd
so far so gd

lights are of those replaceable led bulbs available anywhere
so no issue
Same so far okok
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Old 16-02-2019, 09:40 PM   #9
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Heng my light don’t have fan
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Old 16-02-2019, 09:40 PM   #10
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Their remote control uses radio frequency to control the fan, not the usual infrared control. Can only get remote replacement from them only..
nothing to do with the remote for my case...ive tested everything...

driver is not spoilt
remote is ok

its the LED thats spoilt...took it down, check the plugs, its special type of plug which only Fanco carries...
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Old 16-02-2019, 09:43 PM   #11
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can put pic?

Sent from nowhere using GAGT
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Old 16-02-2019, 09:45 PM   #12
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nv heard of this brand
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Old 16-02-2019, 09:47 PM   #13
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lucky i use eco airx...
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Old 16-02-2019, 09:50 PM   #14
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Low SES is liddat
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Old 16-02-2019, 09:50 PM   #15
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nothing to do with the remote for my case...ive tested everything...

driver is not spoilt
remote is ok

its the LED thats spoilt...took it down, check the plugs, its special type of plug which only Fanco carries...
Cut the wires and connect yourself?
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