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National Steps Challenge™ Season 4 is here! Collect FREE heart-rate monitoring fitness tracker!

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Old 14-10-2018, 08:09 PM   #6781
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Hi all, i registered my mom's season 4 with my healthy 360 on my hp and collected the steptracker as returner 。 Tried to sync the tracker with her own healthy 350 but not able to.

Is the tracker tag to hp ( where the user first registered or by nric)?

What can i do for my case
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Old 14-10-2018, 08:12 PM   #6782
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Hi all, i registered my mom's season 4 with my healthy 360 on my hp and collected the steptracker as returner 。 Tried to sync the tracker with her own healthy 350 but not able to.

Is the tracker tag to hp ( where the user first registered or by nric)?

What can i do for my case
Nothing can be done. Each tracker is tied to an IC number upon collection and cannot be synced to another account.

Probably to prevent people from reselling their trackers.
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Old 14-10-2018, 08:18 PM   #6783
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Nothing can be done. Each tracker is tied to an IC number upon collection and cannot be synced to another account.

Probably to prevent people from reselling their trackers.
got resell value meh?
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Old 14-10-2018, 08:18 PM   #6784
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Nothing can be done. Each tracker is tied to an IC number upon collection and cannot be synced to another account.

Probably to prevent people from reselling their trackers.
Noted of the unique link to nric for each tracker. But it seems like my case is linked to the hp. This should not be the case rite since users may change hp
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Old 14-10-2018, 08:22 PM   #6785
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Eh sorry im a bit confused. If i got the calendar and tshirt and was doing the completer's pledge last season, am i a returning participant or completer? Sorry abit noob
Any lao jiao know?
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Old 14-10-2018, 08:24 PM   #6786
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Any lao jiao know?
returning participant
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Old 14-10-2018, 08:27 PM   #6787
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got resell value meh?
Don’t be surprised if the many uncles and aunties join the queue just to earn a few bucks
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Old 14-10-2018, 08:27 PM   #6788
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Eh sorry im a bit confused. If i got the calendar and tshirt and was doing the completer's pledge last season, am i a returning participant or completer? Sorry abit noob
You were season 3 completer so in season 4 you are returner.
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Old 14-10-2018, 08:28 PM   #6789
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Hope they sorted out all the syncing issues.
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Old 14-10-2018, 08:31 PM   #6790
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Noted of the unique link to nric for each tracker. But it seems like my case is linked to the hp. This should not be the case rite since users may change hp
It shouldn't be linked to the phone. Its linked to the account based on NRIC that's logged into the app. Check that the account logged in the app under profile is correct.
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Old 14-10-2018, 08:46 PM   #6791
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Yup, I also received it liao. The first 30k passion card member to use their HPB point to redeem TFM point will get a bonus of 500 TFM point.
thanks bro
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Old 14-10-2018, 09:01 PM   #6792
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There seems to be some bug with the careeach tracker. When remove the straps and activate the HR tracking and get a moderate to vigorous bpm then leave it on the table with the sensor facing down, it will sustain the bpm. ie. can cheat!

Update: just tested with tempo 2, also the same! lol

Last edited by fluid_motion; 14-10-2018 at 09:18 PM..
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Old 14-10-2018, 09:24 PM   #6793
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Nothing can be done. Each tracker is tied to an IC number upon collection and cannot be synced to another account.

Probably to prevent people from reselling their trackers.
When I set up mine, I'm able to detect my wife tracker leh~
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Old 14-10-2018, 11:22 PM   #6794
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Hi all, i registered my mom's season 4 with my healthy 360 on my hp and collected the steptracker as returner 。 Tried to sync the tracker with her own healthy 350 but not able to.

Is the tracker tag to hp ( where the user first registered or by nric)?

What can i do for my case
Just to clarify, since you collected ur mom tracker as a returner, I guess your mom already got her own account created before last time.

So do you mean you did a profile restoration of your mom account onto your own handphone and sign up NSC season4 on yours handphone instead of hers?

If that's the case, your mom account should still be in the 365 app on your handphone. You should be able to sync your mom tracker with her 365 account which is on your handphone.
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Old 15-10-2018, 12:56 AM   #6795
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$5/750pts per code!!!

Credit to Rebecca Lim from FB Group "Lobang Group To Earn Voucher Or CashBack"






Last edited by CareBears; 15-10-2018 at 08:43 AM..
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