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National Steps Challenge™ Season 4 is here! Collect FREE heart-rate monitoring fitness tracker!

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Old 27-10-2018, 10:51 PM   #8161
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My tempo 2 light sensor cannot sense anything.....sensor can't even touch the hp screen
Did you remove both strap?
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Old 27-10-2018, 10:51 PM   #8162
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Anybody joined the Bishan-Toa Payoh GRC PAL challenge? Does your steps reflect correctly? Mine still shows 0 even though I have been clocking steps for almost 2 weeks and syncing it to the 365 app successfully.
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Old 27-10-2018, 10:53 PM   #8163
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thanks.
where to see the tier? Last season has something like a bar chart..
Go to challenges tab->NSC S4->Under Healthpoint earned click on steps healthpoint, and it will display all the tiers for you to see.
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Old 27-10-2018, 10:55 PM   #8164
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Does Tempo 2 continuously track HR even with the workout mode off? When workout mode is not turned on, I don't see any heart rate displayed on the tracker.

I only see the green light at the back on when I turn on the workout mode.

The actxa page writes - Superior Continuous Heart-Rate Monitoring

Apologies if this was answered elsewhere - I googled & went through several pages of posts, but couldn't find the answer. Thanks guys!
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Old 27-10-2018, 11:00 PM   #8165
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Does Tempo 2 continuously track HR even with the workout mode off? When workout mode is not turned on, I don't see any heart rate displayed on the tracker.

I only see the green light at the back on when I turn on the workout mode.

The actxa page writes - Superior Continuous Heart-Rate Monitoring

Apologies if this was answered elsewhere - I googled & went through several pages of posts, but couldn't find the answer. Thanks guys!
By default the tracker should start tracking your HR once you put it on but tracker won't display your HR

To see your HR in real time, you have to turn on workout mode
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Old 27-10-2018, 11:36 PM   #8166
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Hi, in that case?must we turn on workout mode all the time to log heart rate for the step challenge?

By default the tracker should start tracking your HR once you put it on but tracker won't display your HR

To see your HR in real time, you have to turn on workout mode
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Old 27-10-2018, 11:48 PM   #8167
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Hi, in that case?must we turn on workout mode all the time to log heart rate for the step challenge?
By right no but it better to turn on for better accuracy
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Old 27-10-2018, 11:54 PM   #8168
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Hello anyone can help? I clocked more than 30 mins of work out heart rate but when i sync, the num of steps was updated in the app but my mvpa is always zero.
Did u stop the exe mode before u sync??
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Old 28-10-2018, 12:02 AM   #8169
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Anyone having problem with syncing? When I tried to sync on dashboard, it will load for forever, then go back to original screen where my data is still not synced :/. I tried to uninstall/install and restart my phone but still doesnt work. I tried to remove the tracker and reconnect it again but I cant pass the reconnecting screen, it will load for very long.

This app is so damn frustrating. They need to sack the developers haha
Facing something similar too. Tapped sync and nothing happens, tapped apps and the whole app freezes

Edit: worked again after I restarted the app, was brought to some page to agree on the health declarations for the challenge

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Last edited by zepanda; 28-10-2018 at 12:21 AM..
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Old 28-10-2018, 12:06 AM   #8170
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clocked 10,000 steps. but healthpoint still 0 leh.anyhow facing this as well?
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Old 28-10-2018, 12:10 AM   #8171
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Go to challenges tab->NSC S4->Under Healthpoint earned click on steps healthpoint, and it will display all the tiers for you to see.
Mine shows Tier 1 to Tier 6 Completed ♥Unlocked in season3
No season 4. Is this correct?
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Old 28-10-2018, 12:10 AM   #8172
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clocked 10,000 steps. but healthpoint still 0 leh.anyhow facing this as well?

same same, guess im not the only 1
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Old 28-10-2018, 12:18 AM   #8173
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same same, guess im not the only 1
I think you need to complete the tier. For example, if you're on tier 1, you need to hit 750HP before you get. If just 390/750 then the HP on the main dashboard won't show up yet.
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Old 28-10-2018, 12:21 AM   #8174
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By default the tracker should start tracking your HR once you put it on but tracker won't display your HR

To see your HR in real time, you have to turn on workout mode
I never turn on for my Tempo 2 too. Tried 25mins (exclude stretchings) of light running just now but somehow after sync, cloaked as 30mins (20mins moderate and 10mins vigorous). No complain though
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Old 28-10-2018, 12:22 AM   #8175
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clocked 10,000 steps. but healthpoint still 0 leh.anyhow facing this as well?
If you go challenges tab->National Step Challenge Season 4

Under healthpoint earned, you should be able to see your healthpoint there
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