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Old 28-01-2020, 08:03 PM   #3091
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Qourier app already cant access .What link to report? I have call MOM ,they told me they cant do anything cause is part time and no appointment letter or CPF to prove .or anyone got Cheater Elton home address?
Apologies for the late reply. No point reporting to MOM/TADM/TAFEP as this issue is not employee-employer relationship. I have PM you the link and details.

Those who can no longer access your account on Qourier App, I hope you have gotten screenshots/video on it before they lockdown your account and wipeout your history. Else not sure if this helps, if you have a record of smses with ur recipients or your own record of delivery jobs done.
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Old 11-02-2020, 01:07 PM   #3092
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Can check anyone doing Uparcel delivery? Just realised they updated their app with new interface. Seem quite a few problem using it.
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Old 12-02-2020, 06:18 PM   #3093
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Can check anyone doing Uparcel delivery? Just realised they updated their app with new interface. Seem quite a few problem using it.
app updated again

Sent from Samsung SM-G975F using GAGT
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Old 12-02-2020, 07:20 PM   #3094
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app updated again

Sent from Samsung SM-G975F using GAGT
update again

Sent from Samsung SM-G975F using GAGT
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Old 13-02-2020, 11:16 PM   #3095
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Apologies for the late reply. No point reporting to MOM/TADM/TAFEP as this issue is not employee-employer relationship. I have PM you the link and details.

Those who can no longer access your account on Qourier App, I hope you have gotten screenshots/video on it before they lockdown your account and wipeout your history. Else not sure if this helps, if you have a record of smses with ur recipients or your own record of delivery jobs done.
Hi, can pm the link and details? Thanks.

But bad point I did not screenshots of the jobs done except emails reply of chasing payout since Jul'19
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Old 17-02-2020, 09:33 AM   #3096
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Anyone done yojee and recommend it? Uparcel cust care seem to side cust more. Even when other agent pickup wrong parcel, they dont follow up. Let u go settle yourself.

Anyone doing pickupp? I see that their rate is mostly $2 to $3 range. Even if u use motorbike also lose money, how to survive? Strange thing is sometimes i pass by their office n i see a lot of drivers picking up parcels. Do they have a 'special'rate? Some of them driving sporty Lancer, sure drink petrol
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Old 26-02-2020, 11:20 AM   #3097
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I own a car will like to know which company best to join and earn most? Roughly one day can earn how much?
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Old 06-03-2020, 09:49 PM   #3098
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Can someone in gogovan advise me how is the application to being a gogovan driver is like?
After submission via driver app then what's next?
I ask CSO, she say trainer will contact me and commission details.
I want to know how many hours of training, what's the training like.
How to know if I can pass trainer's lesson .
Or fail trainer lesson ?
Need pay trainer?
Training done in English?
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Old 11-03-2020, 04:12 PM   #3099
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Anyone had done Qexpress before? Any idea what is the rate like? Thanks!!!
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Old 11-03-2020, 11:56 PM   #3100
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https://www.straitstimes.com/singapo...box=1583924126
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Old 12-03-2020, 09:10 AM   #3101
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premium article.. haizz
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Old 12-03-2020, 09:49 AM   #3102
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premium article.. haizz
Some being own a few thousands for being courier with the company. Really got people do full time for Qourier.
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Old 12-03-2020, 03:02 PM   #3103
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Some being own a few thousands for being courier with the company. Really got people do full time for Qourier.
Jialat! How much were they paying anyways for each delivery? I am new to this space. Feel that many of you here are veterans in this space liao. What are at present the good ones to do and how much they pay for car or bike deliveries?
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Old 12-03-2020, 07:37 PM   #3104
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Qourier owe me arnd $700 for last year’s Jul and Aug jobs. I stopped halfway in Aug when I didn’t get July’s pay. Wanted to go thru the whole small claims route but can’t justify the time and end result. Bought their company’s ACRA profile and actually went to Elston’s house hoping to have a word with him. Not home 😑 Anyone who has successfully gone to small claims and gotten back all their pay can pls share.. is it that they pay one lump sum or bit by bit? Tbh I was thinking no hope alrdy. Then just before cny last mth, one of the bosses at my new workplace gave me a red packet abt the same amt Q owes me... I hope Q pays us all every cent that is owed. Be a man and do the right thing.

P.s. I’ll try to find and hopefully share that ‘premium article’ from my office newspaper subscription
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Old 12-03-2020, 10:00 PM   #3105
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Courier start-up fails to deliver on its promises, owes thousands of dollars in unpaid salaries and unused credits
Qourier cleared out of their Geylang office and hastily locked up the premises one day last September.
Qourier cleared out of their Geylang office and hastily locked up the premises one day last September.ST PHOTO: KELVIN CHNG
PUBLISHEDMAR 11, 2020, 4:42 PM SGT
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Calvin Yang
SINGAPORE - Qourier, a local start-up which promised to make deliveries easy and fuss-free, has run into financial trouble, owing its couriers and customers thousands of dollars in unpaid salaries and unused credits.

Those left in the lurch are still seeking answers from the courier service that closed abruptly late last year, The Straits Times has learnt.

The firm cleared out of its Geylang office and hastily locked up the premises one day last September. The company's sign was finally removed from its office door and the furniture moved out only last month.


Its hotline is not in use any more and various attempts to reach the owners have been unsuccessful. The firm's social media pages have also been inactive for a few months.

Qourier, which claimed to have a pool of more than 9,000 couriers, was co-founded by Mr Elston Yee, Mr Wong Yongjie and Mr Satheesh Thekku Veethil in 2014.

Couriers interviewed said they have not been able to get in touch with the company. Some have lodged police reports.


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One freelance courier said she and her husband, who both worked for the company, were owed about two months' wages adding up to a few thousand dollars.

Initially, the company told them it was facing financial difficulties but promised they would get paid.

Soon, calls and e-mails to the start-up went unanswered, said the 32-year-old, who added: "We even went to their warehouse a few times but nobody was around."

Another courier, who has worked for the firm for more than two years, has tried contacting it weekly. However, Qourier's only feedback was that it was "working towards some potentially positive opportunities".

"I think they are trying to drag it (out) until everyone forgets about it," said the 45-year-old, who is owed about $1,000 in unpaid wages.

Customers, too, are disappointed as they cannot use the remaining credits in their accounts.

One firm, which has a few hundred dollars in unused credits, has been unable to book deliveries since late September - shortly after the delivery start-up celebrated its fifth anniversary - and its refund requests have been ignored.

The Consumers Association of Singapore (Case) has received two consumer complaints against Qourier since Oct 1 last year.

Mr Loy York Jiun, Case's executive director, said: "Consumers complained that they had paid for the courier's delivery service but the company had failed to deliver their packages. Consumers also (gave) feedback that they were unable to obtain refunds for the monies paid and that the company had run into financial difficulties and was uncontactable."

Qourier was started when one of its co-founders had an off-putting experience while sending a parcel, according to a 2016 article in ST. By then, it was servicing more than a hundred corporate clients.

One affected business, which started using Qourier in 2017, said it was frustrating not having any answers.

"If Qourier had been open and honest, informed their couriers and customers that they were having some problems, set and adhered to a timeline for refunds or payment, and had not gone completely quiet, I think most people would be more understanding," it added.

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Case advised those who use courier services to research a company's track record, and avoid paying large sums upfront to avoid losses in the event of sudden business closure. Customers should also check if the courier offers insurance protection for delayed, missing and lost items.

"If the courier fails to honour the delivery or contract, consumers who paid by credit cards can file a charge-back request with their banks within 120 days of the date of transaction," the association said, adding that a charge-back allows credit card users to dispute a charge and reverse the transaction should a purchase go awry.

TOPICS: CONSUMERS ASSOCIATION OF SINGAPORESERVICES SECTOR
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