$25 add on for the one piece a pit painful to be honest.
I was rather interested when I first saw them but I
1. Did not have a satisfactory fitting shirt
2. guess I have a bit of a trust issue with this kind of online tailoring thing.
Just hope their fit guarantee is legitimate and not a half-assed one.
But you say their one-piece is good? Should try.
Yea, one-piece collar tends to be additional charge for tailors since it requires much more labour to achieve it.
I believe the charges for one-piece are usually around $20/$25 - $35.
As for the fit guarantee policy, I don't have a need for my shirt currently, hence I can't comment on it. Also, I forgot to mention that the relatively well fitted shirt I sent them did not account for my sloping shoulders, which caused some bumps along the shoulder line when worn. They did noticed that when I sent them photos of the shirt when worn, and told me that they'll correct it. And they indeed did managed to deliver it despite the entire process was done online.
But of course, a downside/area for improvement will be to be able to offer physical measurements as well, especially for customers whom don't have a well fitted shirt, or are looking to commission their first tailored shirts.
For their one-piece collar, I have yet to try, but will definitely be looking to do so soon, as they recommended me to do a wide spread/standard collar first to nail the fit before I venture into one-piece collar with them. Judging from their Instagram feed, I'd say I quite like their renditions of the one-piece collar.