Mastercard tap in TransitLink

M

Meatfactory

Member
Joined
Sep 17, 2014
Messages
445
Reaction score
0
Hello everyone,

Just to check with the current users here.

My DBS mastercard is now available to use for mrt rides. I previously used the Citi SMRT card as my ezlink card and it's always in my card holder. No problems tapping in and out for train rides and bus.

But with this DBS mastercard, it seems like the reader is unable to recognise the mastercard when it's in my card holder. Card holder is fairly thin, the typical types that you put name cards in it plus some credit cards. I made a conscious effort to insert the mastercard in the outer most card slot but the gantry still can't recognise the card.

I find it quite troublesome to remove the mastercard from the card holder each time i enter the gantry.

So just want to check if you all are able to leave the mastercard in your wallets / card holders and still able tap through for your train rides.
 
J

johanyu

Member
Joined
Oct 10, 2007
Messages
454
Reaction score
0
Meatfactory said:
Hello everyone,

Just to check with the current users here.

My DBS mastercard is now available to use for mrt rides. I previously used the Citi SMRT card as my ezlink card and it's always in my card holder. No problems tapping in and out for train rides and bus.

But with this DBS mastercard, it seems like the reader is unable to recognise the mastercard when it's in my card holder. Card holder is fairly thin, the typical types that you put name cards in it plus some credit cards. I made a conscious effort to insert the mastercard in the outer most card slot but the gantry still can't recognise the card.

I find it quite troublesome to remove the mastercard from the card holder each time i enter the gantry.

So just want to check if you all are able to leave the mastercard in your wallets / card holders and still able tap through for your train rides.
Click to expand...

same here, I think it's applicable for all MC
 
B

beckham8178

Junior Member
Joined
Apr 24, 2014
Messages
12
Reaction score
0
Meatfactory said:
Hello everyone,

Just to check with the current users here.

My DBS mastercard is now available to use for mrt rides. I previously used the Citi SMRT card as my ezlink card and it's always in my card holder. No problems tapping in and out for train rides and bus.

But with this DBS mastercard, it seems like the reader is unable to recognise the mastercard when it's in my card holder. Card holder is fairly thin, the typical types that you put name cards in it plus some credit cards. I made a conscious effort to insert the mastercard in the outer most card slot but the gantry still can't recognise the card.

I find it quite troublesome to remove the mastercard from the card holder each time i enter the gantry.

So just want to check if you all are able to leave the mastercard in your wallets / card holders and still able tap through for your train rides.
Click to expand...
mine work fine with the MC in my wallet. my wallet is pretty thick
 
A

a4973

Master Member
Joined
Sep 13, 2003
Messages
3,376
Reaction score
364
a4973 said:
from friday evening after 1 mrt & 1 SBStransit successful ride, it has been this way for 2 SMRT bus rides, on sat 2 smrt bus rides, on sun 2 mrt rides. today 1 mrt ride.
i'll try again when going home this evening.
Click to expand...

further update for everyone who may encounter same issue.
after waiting for Transitlink for a week to get back to me but did not.
i called cimb & asked for a replacement card & upon learning that my concern was continuing with Tap & Go program, the replaced card carried the same 16 D card number & i received it within 3 days of the call.
just activated it with an sms & walah can tap in on buses & mrts.
 
AnDyLe0

AnDyLe0

Senior Member
Joined
Apr 13, 2006
Messages
2,242
Reaction score
0
Meatfactory said:
Hello everyone,

Just to check with the current users here.

My DBS mastercard is now available to use for mrt rides. I previously used the Citi SMRT card as my ezlink card and it's always in my card holder. No problems tapping in and out for train rides and bus.

But with this DBS mastercard, it seems like the reader is unable to recognise the mastercard when it's in my card holder. Card holder is fairly thin, the typical types that you put name cards in it plus some credit cards. I made a conscious effort to insert the mastercard in the outer most card slot but the gantry still can't recognise the card.

I find it quite troublesome to remove the mastercard from the card holder each time i enter the gantry.

So just want to check if you all are able to leave the mastercard in your wallets / card holders and still able tap through for your train rides.
Click to expand...

tap wallet no problem for me.
have u removed your ezlink/flashpay and all other paywave/paypass cards from ur card holder and there is no card clash?
 
heng_ah

heng_ah

Arch-Supremacy Member
Joined
Sep 10, 2015
Messages
10,681
Reaction score
1,387
a4973 said:
further update for everyone who may encounter same issue.
after waiting for Transitlink for a week to get back to me but did not.
i called cimb & asked for a replacement card & upon learning that my concern was continuing with Tap & Go program, the replaced card carried the same 16 D card number & i received it within 3 days of the call.
just activated it with an sms & walah can tap in on buses & mrts.
Click to expand...

The physical chip might have compatibility problem. When was the old card issued to you?
 
M

Meatfactory

Member
Joined
Sep 17, 2014
Messages
445
Reaction score
0
AnDyLe0 said:
tap wallet no problem for me.
have u removed your ezlink/flashpay and all other paywave/paypass cards from ur card holder and there is no card clash?
Click to expand...

No other ezlink or flash pay cards.
Have a Citibank debit card in the card holder but will remove that to try.
 
zumaba

zumaba

Senior Member
Joined
Jul 4, 2012
Messages
2,433
Reaction score
42
For SCB ABT Cashback Promotion, the maximum cashback under your name is 3x$10=$30, no matter how many SCB Mastercard you used for ABT?
 
O

oceanicmanta

Supremacy Member
Joined
Jan 14, 2013
Messages
9,669
Reaction score
1,382
do check your ABT records ... recently I got "Missing Exit" tagged to several trips & was charged more than usual for those trips
 
A

a4973

Master Member
Joined
Sep 13, 2003
Messages
3,376
Reaction score
364
oceanicmanta said:
do check your ABT records ... recently I got "Missing Exit" tagged to several trips & was charged more than usual for those trips
Click to expand...

just to raise awareness, i had also encountered an increasing frequency of "Missing Exit" errors before my CIMB MC finally died as detailed in my previous post.
just checked my wife's ABT account, her CIMB MC registered 2 x Missing Entry over 2 consecutive days.
waiting to see if the card will die out soon.
 
Last edited:
M

mubz96

Master Member
Joined
Jan 23, 2005
Messages
2,905
Reaction score
167
a4973 said:
just to raise awareness, i had also encountered an increasing frequency of "Missing Exit" errors before my CIMB MC finally died as detailed in my previous post.
just checked my wife's ABT account, her CIMB MC registered 2 x Missing Entry over 2 consecutive days.
waiting to see if the card will die out soon.
Click to expand...
What do u mean by card die out?
Card not usable at all?

Sent from Samsung SM-G920I using GAGT
 
You must log in or register to reply here.
Important Forum Advisory Note
This forum is moderated by volunteer moderators who will react only to members' feedback on posts. Moderators are not employees or representatives of HWZ Forums. Forum members and moderators are responsible for their own posts. Please refer to our Community Guidelines and Standards and Terms and Conditions for more information.
Top